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Comfort & Style at Melbourne Harbor

Entire home/apt
4 Guests
1 Bedroom
2 Beds

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$125
Per Night
Per Month
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About this listing

Edit Summary

With Airbnb, you can find unique accommodations in people's homes—from houses and apartments, to tree houses and igloos. The listing details below explain what you'll find in this space. If you have any questions, you can contact the host directly.

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Full size appliances and granite counter tops.


The Space
Room type: Entire home/apt
Accommodates: 4
Bedrooms: 1
Bathrooms: 1
Beds: 2
Check In: 3:00 PM
Check Out: 11:00 AM

Amenities

Prices
Extra people: No Charge
Cleaning Fee: $85
Security Deposit: $100
Weekly Price: $500 /week
Monthly Price: $1300 /month
Cancellation: Strict

Description

Safety Features
None
Smoke Detector
Carbon Monoxide Detector
First Aid Kit
Safety Card
Fire Extinguisher

Availability
1 night minimum stay

Deep stainless steel sink and stainless steel dishwasher.

9 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
June 2015
Karen
Response from Karen:

Hello Margaret,

I am glad to hear that you have had great experiences in general with Airbnb stays and sorry to hear this was not a good one for you. No doubt the cleaning crew dropped the ball and their is no excuse for that.

Please know that every effort was taken to mediate all of this once it was brought to my attention. The cleaning crew came back and re-cleaned all the areas you mentioned, additional toilet paper was taken from the storage bin, in addition to the dish soap that was there a new bag of pods was provided, you were given access to additional bath towels when asked, the TV was re-programmed (trouble shooting directions are also provided in the condo), the light bulb on the porch was replaced after it broke when you tried to screw it in, a shower mat was provided (although we now have a damaged tub due to the suction cups) but I understand the need for a shower mat and for the window blinds, we figured out simply turning the wand would allow you to lower them (they were never broken, sorry I couldn't get there sooner to show you this).

Again, I apologize you did not have a good experience, this was certainly not a reflection of the standard we upkeep and one we will try very hard to not let happen again. Also, thanks so much for the recommendation for little soaps and lotions. We once provided them and no one ever used them but we have now started to provide them again (it is a great added touch).

Regards,
Karen

June 2015

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April 2015

December 2014

May 2014

April 2014

This host has 14 reviews for other properties.

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About the Host, Karen

Karen
US
Member since March 2012
Response rate: 80% (last 10 contacts)
Response time: within a few hours

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