The villa is located in beautiful Playa del Carmen Mexico,just 45 minutes south of Cancun International Airport. It features 2 levels, 4 bedrooms and 4 bathrooms, and can accommodates up to 8 guests (or 8 adults and 2 children). It is perfect for family or friends gathering or reunion.
The master bedroom is located upstairs and has a wonderful ocean view. Downstairs, you'll find 3 bedrooms, two furnished with 2 twin beds that can be turned into king size beds, and 1 with a king size bed. Each bedroom has an individually controlled air conditioning unit. Ceiling fans can be found throughout the villa to keep you cool during hot summer nights.
Additionally, the villa features 2 living areas with beautiful wooden decor and neutral fresh hues. The dining area is right across the fully equipped modern kitchen, where you'll be able to cook your own healthy meals for your family, or let our cook amaze you with authentic local dishes.
Satellite television and DVD / CD players are provided along with a safe for your valuables. Stepping out of the living room, you'll immediately get to the lush private pool, surrounded with loungers, with a nice BBQ grill for your convenience.
Maid service is provided 3 times a week, along with fresh towels and linen. We can arrange a private airport pick up, and have our driver pick you up at the airport upon arrival. Grocery pre-stocking is also available for your convenience, along with private cook services, babysitting and baby gears is needed. Inquire for further details.
Our responsibility throuhgout your stay is to provide the property and all amenities in good working condition, Be available to answer questions, concerns and supervise maintenance, strive to solve any property maintenance problems as soon as possible after being notified. We will do our best to make your stay in our property as enjoyable as possible and make sure you come back to visit us again and again. However, no refund or rate adjustment will be made for unforeseen failures to appliances or any of the property operating features. It is the guest's obligation to report any problems or damage immediately to us.
As part of the booking process, and after accepting your reservation, you are required to sign our rental form (in English or Spanish), outlining our terms andconditions, and confirming the name of every guest about to occupy the property, and that you have fully understood our rental policies and house rules.
Check in is after 16H00 OR 4PM – Check out: before 10H30AM . We can accommodate you if you require an earlier check in due to flight arrangements. A penalty of $50 applies for late check out (after 10h30AM) without prior notice.
Maid service is ONLY included for reservations of 7 nights and over (1 maid service). Outsiders (or friends staying at other properties) are not allowed to stay overnight. Bachelor or bachelorette parties are STRICTLY prohibited inside the property.
The complex is an exclusive residential area. All guests are to maintain a respectful behavior around the common area, and avoid any activities causing disturbance or complaints from the neighbors.
Bath and beach towels are provided on site. Bath Towels are not to be used as beach towels. Drinking water will provided throughout your stay, and we need to be notified as soon as it runs out.If you drive to the property, kindly ensure your car is parked on your dedicated parking space.
Help us keep maintain our affordable rates: Water and electricity are the two most valuable and expensive commodities in town. Save water and electricity and be environmentally friendly, by turning off the air conditionning and the lights when you are not using the bedrooms, and when absent from the unit.
Smoking is STRICTLY prohibited inside the unit. PETS are STRICTLY prohibited inside the unit. Evidence of smoke within the unit or presence of a Pet will incur an immediate loss of your security deposit.
Any behavior deemed inappropriate by your neighbors, us, or security staff, including excessive noise, parties, throwing items from the balconies, destructing partially the property, or any behavior resulting in complaints from other tenants within the building may result in eviction, and in legal cases, notification of the authorities. In such cases, NO REFUNDS WILL BE MADE. Reservations made during Christmas, New Years, Semana santa (holly week), Thanksgiving, Easter week and Peak season (Winter months - December to March) are non refundable upon cancellation.
We will not be held responsible for any cases of theft or replacement of stolen valuables from the unit during your stay. Therefore, you need to acknoledge you will be the sole responsible for the unit, and keep the entrance door closed and locked, as well as the balcony doors closed and locked while absent.
We received excellent information from Marielle throughout our experience. My questions were answered fully and promptly both before we rented and during our stay. She was helpful in directing us to places we could go during our stay that greatly enhanced our vacation. When I texted her about where to shop for local produce she answered immediately with directions to a local organic shop and several local fish markets. We also appreciated that she was able to arrange a driver for transportation to and from the airport. This took away much stress when arriving late in the evening with a young child.
The house was exactly as advertised and was clean and very comfortable. Our family was very comfortable here and we would definitely return. We loved the pool, especially our 4 1/2 year old grandson. The staff was friendly and accommodating. This was one of our best family vacations.
The Villa is wonderful, just like in the pictures, and all the amenities provided make it a real 'home away from home'. It is literally 15 steps to the beach (we counted!) and the gated community of Playacar is relaxing and safe, an excellent choice for families.The walk to the centre of town is short and sweet, under the shade of the mangroves. Marielle and the other staff were very helpful and present for any question about the stay, from practical things to tours and info about the area. We will definitely be recommending Villa Mar y Sol to any friends wishing to holiday in Playa del Carmen.
Al principio hubo algunos contratiempos en cuanto al horario de entrega de la casa, fuga de agua en uno de los baños y algunos faltantes (toallas, controles de TV, etc.) pero Marielle los atendió en tiempo y forma. La casa es muy bonita, completa y muy bien ubicada.
The villa, the service and the support of Marielle were all wonderful! The location is almost perfect --- you can't really be closer to the beach unless you buy the house in front. It is probably expected that due to the temparature (Dec-Jan) the pool was sometimes a bit fresh but it offered a nice alternative late in the day --- though some brave of us enjoyed it early in the mornings or night ! --- It was somewhere to relax and the view both from the pool and the terrace is as if you are next to the sea (but really it is probably better where it is giving you a bit of distant from the people on the beach --- even if they are few they can still be noisy). There is a feeling of safety in the whole area, guards and other staff pass quite often and you can ask them for help. There was a bit of a confusion with our water and towels but then again it was NY and staff were not working that day. Having said that everyone was really helpful and especially Marielle even from distance was always very efficient. Hoping to visit again soon.
Villa Mar Y Sol was beautiful! The location was perfect, steps from the beach, only a short walk to restaurants, stores, and the fun of 5th Ave. We traveled with 8 adults and 2 babies and we each loved every aspect of our trip. The location was so safe and quiet with guards on bikes around the entire community regularly. Marielle was a wonderful host and made sure everything was in order prior to our arrival and checked in with us once we were there. The maid service was wonderful and so hardworking - our villa was spotless everyday. We would love to return to Mar Y Sol again.
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