A host is always chagrined when a guest has not found the lodging they were looking forward to. I regret Sara's disappointment but I want to point out that the Catskill Forest Artist Studio is not a hotel and not a resort. It is a working studio and comfortable home in a renovated -90% completed - farm building beside a forest. In the countryside, flying critters do get into a home and we have to open windows to let them get outside where they prefer to be. I do not fumigate because I don't want me or my guests in a toxic environment. Yes, sometimes you have to swat those who don't obey...with a period fly-swatter. I've added text to the description of the studio to alert guests that a wasp or moth might slip in an open door. The cleaning crew neglected to tell Sara where the window screens were, partly because they were burning a wood fire that same week. I apologize for those screens not being out, visible, and in place. I also want to point out that this is the first guest who had that experience and we will be vigilant to be sure it doesn't happen again.