Departamento de dos recámaras y un baño, cocina equipada y sala
Laptop friendly workspace
I informed him we would be there around 10 am and he told me the apartment wouldn't be ready by then, but I was allowed to leave my things there. We were running late didn't get there till almost noon and the apartment wasn't ready then either. I was told that the sink was leakin…
Response from Miguel:
The check in time is 2pm and we did an extra effort to help them get in sooner. We had it ready by 1pm. The toilet was working well when we left the room, but someone from their group broke it and blamed it on us. I did an extra effort to find a plumber on a saturday night, and I did get it, what we couldn't find was the replacement for the broken toilet and we left it working either way. So I guess they didn't understand the note. I apologized for we couldn't fix the sink without opening the floor to receive a new pipe before their arrival so I offered a refund but they didn't even had the consideration of answering. If they needed a faster answer they should have called. Overall, not my best guests.
Miguel is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
Fascinado por la gran diversidad humana y cultural, y por los espacios públicos urbanos que la evidencian. Enamorado de mi ciudad y feliz con la idea de compartirla. Fascinated by human and cultural diversity, and by urban public spaces that prove it. In love with my city a…
Languages: English, Español, Français
Response rate: 88%
Response time: within an hour
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Guadalajara, Jalisco, Mexico
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