Joel & Nick

Fun and Friendly Home West San Jose

Private room
1 Guest
1 Bed
$70
Per Night
Per Month
Subtotal Total
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This host offers flexible cancellation: Full refund 1 day prior to arrival, except service fee.

About This Listing

Our comfy & hip bedroom is perfect for the creative professional or business traveler. Centrally located in Silicon Valley within blocks to Santana Row! Enjoy a modern kitchen, backyard/pool access and easy access to all major freeways.

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View from hallway

View from hallway


The Space
Bed type: Real Bed
Property type: House
Accommodates: 1
Bedrooms: 1
Bathrooms: 2
Beds: 1
Check In: 3:00 PM
Check Out: 12:00 PM (noon)
Pet Owner: Dog(s)

Amenities

Prices
Weekly Price: $460 /week
Monthly Price: $1500 /month
Cancellation: Moderate

Description

House Rules

Availability
2 nights minimum stay
Large room with closet

Large room with closet

29 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
March 2015

March 2015

March 2015

March 2015

December 2014

October 2014
Joel & Nick
Response from Joel & Nick:

Sri- Please don't leave defamatory accusations and FALSE claims that affect our reputation as a long-standing Airbnb host. We have worked very hard to explicitly state and accurately describe our entire home. It was your responsibility to carefully review the listing description before booking and you should have never booked a room here if you were not comfortable with it.

Here is a HONEST representation of your claims:

RESERVATION POLICY: You had the opportunity to change your reservation. It was your responsibility NOT ours, especially since we were out of the country and I told you it was ok! Since you did not make the change, we assumed your reservation was as is. In the future, you can not demand a refund directly from an airbnb host a few days before your departure. You must formally request the refund from Airbnb due to tax reasons. Unfortunately, we will not and can not provide you with any refund.

VISITOR POLICY: The house rules CLEARLY states "No Visitors Without Consent From Nick Or I". Had you let us know of your (2 guest) business meeting in advance we could have approved it. When they arrived unannounced, we were cleaning the living room. We politely told you to host the meeting in your room. It was your decision and you can not expect us or future hosts to not want prior notification of unknown guests. It is common courtesy and you should have respect for the security of our home and the Airbnb community.

ROOM Description: The dimensions of the room are visible on all of our listings and you chose the room. If you wanted a different room, you should have reserved a different room. The room has TWO WINDOWS for air ventilation and a FAN so there is proper ventilation. All of our former quests have been satisfied and enjoyed their stay. I'm appalled that you have to be negative about the quality of the room when the description states the EXACT dimensions of the room.

Please take greater care in understanding the rooms you are reserving so you do not negatively review future hosts based on your specific needs and standards. It is very disrespectful and hurtful to act this way with people who welcome you into sharing their homes.

BATHROOM: Again, the listing CLEARLY states it is a shared home and none of the rooms have private bathrooms. We have 2 bathrooms in the home not one and we notified you of the second bathroom on the other side of the house. It is there for use if needed.

This negative review is unfortunate and I hope you take greater care in understanding the airbnb platform, reading the entire listing description and host policies so that you are a more informed and respectable guest for future airbnb hosts. We are all part of a greater airbnb community and share in supporting and working together to build a better hospitality experience. I'm sorry for the confusion and wish you the very best. - Nick

October 2014

September 2014

This host has 57 reviews for other properties.

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About the Host, Joel & Nick

Joel & Nick
San Jose, California, United States
Member since August 2010
Response rate: 100% (past 30 days)
Response time: within a few hours

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