Leila

Florence the Cellini Apartment

Entire home/apt
8 Guests
3 Bedrooms
4 Beds
$280
Per Night
Per Month
Subtotal Total
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About This Listing

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Florence the Cellini Apartment
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The Space
Property type: Apartment
Bedrooms: 3
Bathrooms: 2
Beds: 4
Check In: 1:00 PM
Check Out: 11:00 AM

Amenities

Prices
Extra people: No Charge
Cancellation: Strict

Description

House Rules

Availability
2 nights minimum stay
Florence the Cellini Apartment
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14 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
May 2014
Leila
Response from Leila:

It was a pleasure to have you all Eugeni. Do come back!

May 2014

May 2014

January 2014

October 2013

October 2013
Leila
Response from Leila:

At the time of check in You were offered and you accepted a perfect apartment, spacious and almost identical to the one you booked which was not available for technical reasons, something that happens rarely. The decor was the same, in the same building and on the first floor not the second. What you call a 'snide' comment with all respect was pointing out a fact, that if your father had trouble negotiating one flight of normal stairs (a) why did you not say anything to my colleague on site who could have put you in another apartment and (b) why did you make your 84 year old father walk from the railway station to the apartment (which is a 10 minute walk if you don't have an elderly person with you). I offered you a discount on your first request of receiving compensation but you did not accept that! You requested a substantial refund of what you paid but at the same time remained in the apartment. I have to say both my colleague and myself found our encounter with you very disturbing and upsetting and we fail to understand the amount of animosity you express considering you were offered a discount and my colleague was on site all the time and offered his assistance but you continually told him everything was fine!

October 2013

October 2013
Leila
Response from Leila:

So glad you had a fruitful time in Florence and enjoyed the apartment. Do come and stay again in Florence or Marrakech, you are very welcome!

October 2013

July 2013
Leila
Response from Leila:

thanks Beau, we were happy to have you stay and do come back sometime, you are always welcome.

July 2013

This host has 453 reviews for other properties.

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About the Host, Leila

Leila
Marrakesh, Marrakesh-Tensift-Al Haouz, Morocco
Member since November 2010
Response rate: 100% (past 30 days)
Response time: within a few hours
Trust
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