About this listing
Retreats Victoria is a tourism based boutique booking service offering guests a variety of luxury self contained accommodation in close proximity to some of Victoria’s most popular tourist destinations......... Relax in your home away from home!!!
Tucked away in a quiet cul de sac of the sands, a sense of calm flows through this luxury double storey terrace home.
Downstairs features an abundance of versatile accommodation with four bedrooms, two bedrooms with Master, Queen beds and another with a double bunk bed with single at the top. Upstairs is spacious open plan living with modern kitchen, dining table which flows to the deck area. It is the perfect place to read a book or eat a BBQ meal.
Condos within the Estate have access to the communal outdoor Pool, tennis court, putting green, playground and communal bbq area.
Interaction with Guests
Our dedicated Retreats team is here to make your experience as enjoyable as possible.
During the course of your stay please feel free to contact our friendly Reception Team
Friendly, quiet seaside town with great beaches, cafes and shopping.
(website hidden) - Public Transport Victoria: -
35 - 45 Minute stroll to Torquay Town Centre
15 - 20 Minute stroll to Whites Beach
5 - 10 Minute stroll to Peppers Resort & Gold Club
Other Things to Note
Please be aware that check out time is 10am sharp.
Upon departure we kindly request that the property is left neat and tidy and that you have:
Washed and put away all dishes or stacked the dishwasher and turned it on
Placed all used towels in the bathroom & strip the sheets / pillow cases off beds
Outdoor area clear of rubbish, BBQ cleaned and cover on
All heating/cooling & lights switched off and lock property
Put all rubbish in the skip bins either in the underground car park or at the end of the tunnel (ground level).
Please report any damages or breakages to reception on the above number
We do ask for these things to be done and the property to be left secure no later than 10am to avoid additional charges.
The Torquay Information Centre has a range of fact sheets, maps and brochures available to help you experience the town, the Great Ocean Road and the rest of the Surf Coast. Drop in or call for more information on the region: Surf Coast City Plaza, Beach Road, Torquay (phone number hidden)
Please view your Apartment compendium for information on Torquay & Great Ocean Road.
Retreats Victoria Terms & Conditions
Check In: 3.00pm
*Unless previous arrangements have been made, every attempt is made to provide guests with a late check out.
We can confirm a late check out of 12pm for an additional $50.00 or $100.00 for a 3pm departure, subject to availability.
Every effort is made to accommodate you in the property originally requested at time of booking. This, however, is subject to change without notice and may be due to the property no longer being offered for short stay rentals, the extension of a previous guest stay or the property has been sold. In such case, every effort will be made to relocate you to a similar property of equalvent value and size, otherwise a full refund will be issued.
We have supplied for your convenience quality Linen & Towels. Please do not take them with you! As these are white, please avoid using them to remove make-up or fake tan. Replacement charges will be taken from your Bond should these items be found to be unfit for guest usage as a result of staining.
Great care has been taken in selecting our furniture and house effects. It is there for your enjoyment. Please do not remove any items from the house or move furniture around within the property. Additional charges may apply should furniture need to be returned to its orignal position.
Guests are responsible for the safekeeping of accommodation keys. You will be liable for damage caused when doors have to be forced open owing to the key being lost and also cost of replacement keys and locks. Only one set of keys is supplied for your stay, please contact our offie to arrange additional keys.
No responsibility is taken for the tenants personal property left on the premises; however we will make every attempt to contact you should items be left behind. Cost of returning items will be at your expense.
NO PARTY POLICY
Retreats Victoria has a very strict No Party policy. Any behaviour deemed to be disturbing the peace will result in instant eviction from the property and any additional costs incurred as a result of this process will be taken from the Bond.
The number of occupants must not exceed the original number as stated when the booking was confirmed. Guest numbers above the number confirmed at time of booking will be evicted from the property immediately and any additional costs incurred as a result of this process will be taken from the Bond.
For all 'Couples Rate' Accommodation Specials, Guests are entitled the use of 1 bedroom, 1 bathroom, 1 toilet, 1 living area. A full tariff will be charged in the event that more than the stated has been used.
Premises must be left clean and tidy and ready for immediate occupation by the next guest. Any additional cleaning required above our ‘standard cleaning hours’* will be charged to the guest from the Bond.
Extra fees will be charged for the removal of excess rubbish left at the property.
Standard cleaning times are 2 Bedroom = 2 hours, 3 Bedroom = 3 hours, 4 Bedroom = 4 hours.
THANK YOU for booking with Retreats Victoria. We look forward to accommodating you!
The reservation was canceled 16 days before arrival. This is an automated posting.
Beautiful house in a good position.
We were very happy with the size and location of the property. We enjoyed using the tennis courts and playground. However the degree of cleanliness upon arrival was poor. There were dead bugs all over the bed heads, animal fur on carpets and rugs, animal faeces on the balcony. Dirty dishes were left in the dishwasher. The dishwasher was not working. After calling reception several times (and hand washing all the dishes left by previous tenants) this was attended to but 48 hours later! There was no iron or vacuum available and these were not supplied so that we were not even able to vacuum the animal hair ourselves. The property itself is great but the level of service is quite poor. I know that previous reviewers had complained about the cleanliness so i expected management to have improved this by now.
The reservation was canceled 71 days before arrival. This is an automated posting.
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