In the summer we only rent par week.
- Indoor fireplace
- Free parking on premises
No parties or events
Check-in is anytime after 3PM
Check out by 11AM
Most likely we were the first quests of the season at the end of March. The house was left cold over the winter and the rooms were cold and damp. The wooden heating works quite well but the apartment should have been preheated an dried before taking in quests! The main problem wa…
Response from Marcel:
The friend of Markku who came earlier and to whom we showed the house told us everything was fine, that the house was clean and warm. Markku and his son showed up very late that evening and left very early so we never had the chance to meet him. In fact we started preheating the house 3 days before this reservation and the house has been used already several weeks during this winter. Below is the one and only feedback, which was not meant to be arrogant or rude, that I wrote to Markku, (who was claiming a full refund of his stay). Hello Markku, Sorry to hear from your son's complaint. It's the first time in 5 years that I have a complaint like this. It's an old stone house as it shows in the picture that doesn't smell like a brand new hotel. Especial during winter season. Thanks for your advises anyway, we always take advises from our clients very seriously. However we will not compensate you for this reason, as we have not had a complaint from you or your friend, who has been there at 4 o'clock pm, during your stay at la Jaurie. I do hope you have a save and pleasant journey back to Finland. Kind regards, Marcel The answer I got from Markku was of a nature that we decided not to respond anymore to him and to leave it to Airbnb to judge the situation, which was positive for us.
I am from the Netherlands and living in France for 4 years now. I like nature, good food, green energy and Belgium beer.
Languages: English, Français, Nederlands
Response rate: 100%
Response time: within a few hours
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