We appreciate your feedback and your perception; in order, to give us an opportunity to improve. As stated, the back yard is unlandscaped. It is fenced and primarily appreciated by our dog guests; while, as clearly depicted, a beautiful botanical reserve meadow faces the front of the home. The owner's of our dog guests have often been exceptional in cleaning up after their furry family members; however, sometimes we get the exception to that rule. Admittedly, we are not perfect and we will always remedy issues that come up which are almost always VERY minor. We were on vacation during your stay, and the backyard clean-up slipped through the cracks and was handled immediately with your complaint at check-in. Your description above; however, is exagerated on the issues.
I will review our house description and use this opportunity to clarify the lay out if necessary; however, the hundreds of happy guests that preclude you arrived joyfully pleased and left contently appreciative of the home and it's surroundings.