Set in a private 24 lot gated community, on a working coffee plantation. A very quiet and relaxing atmosphere, with fantastic views of the Gulf of Nicoya and the Pacific Ocean.
Laptop friendly workspace
1 king bed
1 queen bed
1 queen bed
No parties or events
Check-in is anytime after 3PM
Check out by 11AM
Your "Paradise Getaway" was truly outstanding!!! Your house was absolutely beautiful!!! We loved waking up every morning and looking at the incredible view (I would take a picture of the view every morning and share it with my family back home). Norman and Anna (your management)…
Response from Joe & Liz:
Thanks Marci for your lovely review. We appreciate some of your suggestions and will make some adjustments to improve everyone's experience. Unfortunately, while you were there, our internet provider was experiencing some problems with their system and had to do to some repairs. The signal comes from a tower in Puntarenas, and some other company set up a tower nearby which was causing some interference. Hopefully, they will have that all corrected soon. Hope to see you back again. Thanks again for using our home as your getaway!
My family and I were blown away by the spectacular views from this home. Norman and Ana were wonderful. Norman took us to the grocery store before going to the house so we could cook meals in this fully equipped home. Rooms were perfectly decorated with comfortable beds. Loved …
This villa is breathtaking! We had an incredible time in this serene and gorgeous spot. The home has everything you could need from a fully equipped kitchen to cozy outdoor furniture to incredible speaker system. Joe and Liz were very responsive in our communication leading up to…
I don't recommend anyone going here. After reading all the good reviews, we were very excited to go here. It turned out to spoil our trip for days. I don't know what happened since the last guest left, but it was very, very dirty. The toilets weren't cleaned with urine all over t…
Response from Joe & Liz:
It's very unfortunate that you did not have as good an experience as the majority of guests that have stayed at our property in Costa Rica. We have been given more than 35 five-star reviews by our previous guests, on the two websites we use to market our property, not one was less than 5 stars. We can understand that the house may not have been cleaned to your expectations, which can happen occasionally, but our property manager did offer to get the house cleaner back in to look after things, and you simply refused her offer. When you first asked the property manager for a refund, she told you up front that she did not know the cancellation policy, and she offered again to have the house cleaner come back to clean the house to your satisfaction. Again you declined her offer. At no time did you contact us, or AIRBNB, about the situation. In fact, we sent you an email 2 days after you checked in, to see how things were going, and you did not reply. We did not hear about the situation till 3 days after your check-in. We have a strict cancellation policy, which is clearly noted on the AIRBNB website, where you booked this rental. Had you contacted us directly, we would have explained the cancellation policy, and like the property manager, offered to do whatever was necessary to look after the issues you brought up. The smell you mentioned was due probably to the fact you arrived during rainy season, and if the de-humidifier was not turned on, there would be a musty smell. Putting the de-humidifier on for half a day would have cleared that up. We found no evidence of bloodstains in the sheets, not sure where that's coming from. It seems to us that you may not have liked the location, or possibly some other reason, and so decided you wanted to get a refund and go somewhere else. It's too bad that you did not give us a chance to correct whatever you had concerns about. We are sure you would have enjoyed your stay there, as have all our guests.
Joe is an Insurance Consultant and Liz is in Real Estate Sales.
Response rate: 100%
Response time: within a day
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