For anybody reading this review, I think I should point out that we are far from use to hearing such feedback.. pls feel free to flick through every other review (including one which directly followed this one). On this occasion, we entirely met the guests demands and also, considering our regular cleaner made one or two errors, we also agreed to refund this group...that weekend I had personally been out of action running a large event and had entrusted the eye of my regular cleaner, something I will choose not to do under any circumstances in the future..We are also now decorating the bathroom where there was a small amount of mould build up. This will take the house right back to being an "exact replicer of photography provided. However, anyone staying at our home needs to know that as advertised, it is our home and not a holiday let, therefore, we do have belongings in cupboards and draws..this hasn't bothered anyone else but it is important to know. Furthermore, we always leave space to hang your clothing when staying at our house so there is absolutely no issue there either.