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Anah Luxury Apart Playa del Carmen

Fran

Anah Luxury Apart Playa del Carmen

4 guests
2 bedrooms
2 beds
2 baths
4 guests
2 bedrooms
2 beds
2 baths
HOME HIGHLIGHTS
Hot tubThis is one of few homes in this area that has this feature.
Great location100% of recent guests gave this home’s location a 5-star rating.

Beatifull new apartment in the heart of Playa del Carmen, very close of 5ta avenue and few steps to beach, disco´s, supermarkets, banks, ATM, shopping. Price tax and fees not includes.

Amenities

Air conditioning
Cable TV
Dryer
Essentials
TV
Washer

House Rules

No smoking
Not suitable for pets
No parties or events
Check-in is anytime after 4PM
Check out by 12PM (noon)

Availability

13 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Allan User Profile
Allan
December 2017
Great stay in Playa Del Carmen, thank you for the unbelievable trip!
Shana User Profile
Shana
August 2017
Fran''s place was even better than the pictures! Super clean, and the staff was great. I dropped my wallet upon checking in and when i went back down to try to find it, they had it waiting for me! The rooftop pool was fabulous. We couldn't figure out how to get the air conditioni…
Karla User Profile
Karla
February 2017
We had a great stay. Fran was very helpful and accomodated to out short notice booking very fast. We appreciate it!
Brooke User Profile
Brooke
April 2017
Great place :)
Simon User Profile
Simon
January 2017
The host canceled this reservation the day before arrival. This is an automated posting.
Fran User Profile
Response from Fran:
Reservation is canceled by Airbnb, not me!
January 2017
Natalia User Profile
Natalia
October 2016
It was really hard to contact the host. We tried via Airbnb, email and finally through the Anah. When we arrived at the apartment there were a lot of things left there from the previous user, which we then found out it had been the host. This was disappointing because a lot of th…
Fran User Profile
Response from Fran:
Hello Natalia, the munipulacion on your part is extreme. First and as you can see in our exchange of messages through Airbnb, ask to enter at 7:00 am when your check in was at 4:00 pm. He was kindly denied since until 12:00 pm, our guest did not leave, this is in writing, I do not know why he denied that he requested access many hours before the agreed, this situation you did not accept and from here he wanted to harm my image and that of my apartment. You checked in the whole apartment, did not say anything, everything seemed correct, if there was something that did not agree or something dirty, something from another person etc ... here should have said you opinion. Never got in touch with me during the stay, it is also recorded in our messages. News from you came to me when I was called by Anah's staff and I was exposed to your chantage, "or you let us leave at 8:00 pm or we will put a bad comment about your property and you", here was when they were again denied that extension of time, because another guest arrived and I told you that I could also write comments about you, clearly who threatened was you. My apartment is a year old, the cleaning service is done by the staff of Anah, which by the way is excellent, is a luxury apartment in an amazing place. Every week I receive guests and nobody has ever complained about the same thing as you. Not all things are achieved by blackmail and you have to respect the conditions in which you rented the apartment. If you were not given a check in before and a late check out was because other guests were coming out or coming in, Natalia respect the rules. I do not recommend to anyone renters like Natalia where they want to put the rules of my house.
October 2016
Brenda User Profile
Brenda
May 2016
The host canceled this reservation 230 days before arrival. This is an automated posting.

Hosted by Fran

Joined in April 2013
Fran User Profile
20 Reviews
Activo y soñador al que le encanta viajar!
Response rate: 100%
Response time: within an hour
Always communicate through AirbnbTo protect your payment, never transfer money or communicate outside of the Airbnb website or app.

The neighborhood

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