About this listing
Seasons Park Apartment is a self-help serviced apartment located in the core area of the Dongcheng District, Beijing. The Apartment offers spacious, well-furnished apartments with kitchens and free Wi-Fi in Dongcheng District, Beijing. It features tennis courts, a fitness center and 2 swimming pools.
The Apartment is on Dongzhimenwai Street, right across from the Australian Embassy. Beijing Capital Airport is within 12 miles of the apartment. It's location is wonderful and it's very convenient to go most of the main tourist destinations in Beijing, such as Sanlitun (just 20 minutes in walking distance) as well as Guijie-a famous food street which bring together different local dishes of China.
Apart from the location, the design of the apartment is also gorgeous, and there is a little kitchen so you can cook as you like. You can not only experience the Chinese culture here, but also feel like your own home.
All rooms come with a flat-screen TV, air conditioning and a laptop safe. They have a full kitchen, with a fridge, coffee/tea maker, a microwave and kitchenware. The bathrooms are modern and have rainshower facilities and a hairdryer.
The Apartment offers dry cleaning and laundry services. Other services include baggage storage and ticket facilities. There is also a children’s playground.
It hasn’t been a less than okay experience living in the apartment and dealing with the people involved, for the following reasons : First things first, the photos that the “landlord” used to advertise her apartment wasn’t exactly the real deal. According to the visuals , we were expecting “unblocked city view(high floor)” and clean apartment. When we were there, It was only then we realise that the “landlord” used photos of another apartment in the same building to advertise this particular unit on the lower floor of a different facing, and the living conditions were way below expectations, the floor were never clean(even though we have paid for the cleaning services to have someone to clean the flat once every two days), and the shower head were not in working condition as well. The “landlord” hasn’t been forecoming . We felt cheated. We were expecting to meet with the landlord when we arrive. When we finally meet with “Fiona”, We found out that she is actually the leasing agent of Rich & Young, a real estate agency dealing with sale & leasing of properties. There’s nothing wrong having to deal with a middleman or a leasing company, but again, we were not informed. Now that I am out of the apartment, I still do not know the name of the person that I was dealing with all these while. even when I asked if she’s Fiona , she didn’t deny or acknowledge. Level of professionalism ? None. On the 4th day before heading out for lunch, I have left an envelope containing 3000 chinese yuan on the study table in the apartment. By the time I come back for it (2 hours later), the money was no longer there. Apart from us, the agents and the cleaning staff had access to our apartment(The cleaning lady was on duty that day, and she was there when I was about to leave. Both parties quickly denied that they have never seen nor took the money. Nothing was done to make us feel any better with our loss, we had to literally “beg” the agent to help and advise us on the matter. In the end, we have to make do with filing a police report and move on . I am not saying that It was the agent or the cleaning lady who took our money, the least as someone working in the service line, please show that you care and are trying your best for your clients. It’s a shame . We were supposed to stay at the apartment for 10 days. Because the money were stolen and we no longer feel safe living in it, we decided to shorten our stay on the 6th day, and approached the agents for the early exit. AirBnB has empathised with our situation and already informed us that we can leave on the very day , and will refund us for the remaining 4 days, but the agents of Rich & Young insisted...
Great place in a good location near popular bars and restaurants. I'd stay there again if I was back in the city.
I did not stay in this apartment because it apparently was under construction. The staff booked me in a larger room for the same price, which I appreciated. I will not review the other room, but given that it was in the same building, and managed by the same people, I can provide feedback on those topics. The building is a bit off the major road in an area filled with ex pats. There are a series of gated communities with security staff, which makes the area feel secure. A convenient store is located on the ground floor. The management did not speak English well, though they were very friendly and helpful to the extent possible. Via Airbnb, Fiona was very responsive and helpful as well.
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