Elsa was great. On a two-days notice she agreed to a request for her apartment and responded quickly and efficiently to all our inquiries. The apartment itself is an absolute stunner. It appears recently renovate and is in mind condition. In addition, a lot of attention has been given to many details; be it the paintings on the walls, the art pieces throughout the apartment, or the two bathrooms (one with marble - anther one with beautiful artistic tiles). All was done in exceptional taste and top notch craftsmanship. With two-bedrooms, two bath, a living space with kitchen and a small room with a washer and dryer, this place easily hosted 4, even 5 people. An the air-condition worked perfectly( which was not always the case during our trip). My wife and daughter wanted to buy the place! We definitely would come here again, should our travel bring us to the Pisa region another time.