Ana

HOUSE OF THE WELL ¡PATIO BEDROOM!

Ana
Private room
2 Guests
1 Bed
$45
Per Night
Per Month
Subtotal Total
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About This Listing

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With Airbnb, you can find unique accommodations in people's homes—from houses and apartments, to tree houses and igloos. The listing details below explain what you'll find in this space. If you have any questions, you can contact the host directly.

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AZOTEA / ROOF TERRACE / TERRACE DU TOIT

AZOTEA / ROOF TERRACE / TERRACE DU TOIT


The Space
Bed type: Real Bed
Property type: House
Accommodates: 2
Bedrooms: 1
Bathrooms: 1.5
Beds: 1
Check In: 11:00 AM
Check Out: 12:00 PM (noon)
Pet Owner: Dog(s) and Cat(s)

Amenities

Prices
Extra people: $6 / night after the first guest
Cleaning Fee: $7
Weekly Price: $270 /week
Monthly Price: $580 /month
Cancellation: Strict

Description

House Rules

Availability
2 nights minimum stay
FAÇADE OF THE HOUSE / FACHADA DE LA CASA / FAÇADE DE LA MAISON

FAÇADE OF THE HOUSE / FACHADA DE LA CASA / FAÇADE DE LA MAISON

31 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
February 2015

January 2015
Ana
Response from Ana:

Dear Joanna, It was such a pleasure to meet you both. I'm only sorry your visit had to be so short. How was the rest of your trip?? Come back soon!!!
Ana.

January 2015

October 2014
Ana
Response from Ana:

Lupys, me da muchísimo gusto que tu primera experiencia en AIRBNB te haya encantado tanto. ¡¡Que vuelvas pronto!!

October 2014

October 2014
Ana
Response from Ana:

Víctor, all I can say is that I am terribly sorry you felt so disappointed. It turns out that the wi-fi problems were due to my other guest who was utilising a huge amount of bandwidth downloading films and such things. The minute he left there were no further problems; and the house was full. Had I known he was going to do this I would have done exactly what you suggest and paid for the higher level of service.

As to the hot water, I certainly apologize if I "made" you feel as though you weren't following instructions. It wasn't that I was not lighting the water heater, it was that the solar heater apparently was not working properly. This has now been fixed. Ni modo: así aprendemos. I hope the rest of your time in this beautiful city made up for the "not very good experience" you had here!

October 2014

October 2014
Ana
Response from Ana:

Dear Cora/Pei-Hsuan and Hendrik, I am glad that (quoting you) “all in all, [you found] it very pleasant” here in this Casa del Pozo. HOWEVER, I am sorrier than I can say that you somehow felt deceived about being picked up at the bus station. I email every guest my Orientation with a cover note explaining how this works. Below is an excerpt from what I sent you: if you haven’t deleted that email you should still be able to read it:
“Whether you arrive vía air or bus, I strongly suggest that Ramiro Gutiérrez pick you up. He costs a little more than the taxi mafia but he knows the way to the house and in the event that I cannot be here to receive you, he is completely ‘de confianza’, has keys, and can let you in to your room. This saves a lot of stress for all concerned!
… As noted on AIRBNB airport pickup now costs US$50 and bus station pickup US$15. Regrettably these rates have gone up as of 10 April 2014, due to a recent precipitous rise in the cost of gasoline, what a pain. If this causes a severe pain to your travel budget I am prepared to pay the difference because I want you to have a stress-free landing here!”

PLEASE NOTE: I offer to pay the difference between the Ramiro pickup and a normal taxi, because I want your landing here to be agreeable.
The fact is that there are no fewer than FOUR Callejones de Refugio in this city –that I know about, that is! Only last week a guest couple arrived and spent over an hour wandering around trying to find this place.
I take a certain amount of time and mental energy to compose my Orientation and cover email, to be as clear and informative as I can. It is unfortunate when a guest finds it too difficult to spend a little time reading what I wrote.

2) As to the Internet connection, believe me: you were not alone. We were all suffering this problem! I don’t know if it is the Festival that overloads the system, or some generalized problem with Teléfonos de México, but the connection during this past week has been exceedingly uneven. Sorry about that!

3) As to the hot water, it seems that if one follows the (rather detailed and somewhat idiosyncratic, but accurate) directions in my Orientación one should have virtually instant and extremely hot water. I apologise if I did not explain it adequately.

I hope you'll stay here again and that everything will be totally to your satisfaction. Meanwhile, all the best of luck to both of you with studies and writing!
Ana Cervantes.

October 2014

July 2014

June 2014

This host has 103 reviews for other properties.

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About the Host, Ana

Ana
Guanajuato, Guanajuato, Mexico
Member since July 2010
Response rate: 100% (last 10 contacts)
Response time: within a few hours
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