Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Newly renovated, tastefully done up and comfortable, this 3 bedroom (3 ensuite bathrooms, drawing, dining, kitchen) independent serviced apartment with walking distance from the popular GK2 - M Block market, loaded with coffee shops and restaurants.
Laptop friendly workspace
Not suitable for pets
No parties or events
Check-in is anytime after 1PM
Check out by 11AM
The Apartment is great with a huge living room, dining room and 3 bedrooms but the service is bad. The person responsible for cleaning is vvery greedy and want a lot of money to do any work around the apartment. We were not told that the washer/dryer is on the 3rd floor and when …
Response from Ekta:
Thanks for your review and honest feedback Mr Bhattacharya. I do wish though, that you had brought to my attention any service issues during your first or the repeat visit that you had, at this apartment. We have never had any complaints on service so far, but if you had mentioned about any that you had, to me or to Jyoti who was in constant touch with you, I can assure you that we would have looked into those immediately. Although washing machine is on the 2nd floor which is available to guests for their use, we do offer laundry services on request at nominal cost (clothes are washed, dried and ironed) that are much lower than the market rates. I acknowledge that the check out time was flexible, but when Jyoti from my office called you to inquire about your check out time, you mentioned that you may extend your stay and check out a day later due to flight re-schedule. Later in the evening you informed us that you would check out in the night. Check out late in the night invites a day's charge, but as a goodwill gesture we charged you a discounted rate instead of a full day rate. The only additional payment you made was for the car services that you took from our transport team. We tried our best to make your stay comfortable and regret any inconvenience caused. I do hope you would come back to stay with us again!
Namaste! Iam a tourism professional, based in South Delhi, a city I now proudly call my home, having lived here for the last one and a half decade . Pursuing the characteristic, original and the extra ordinary, is what keeps me going, at work as well as life. My interest…
Languages: English, Hindi
Response rate: 100%
Response time: within an hour