A home away from home, this high quality superbly appointed villa is perfect for corporates , executive guests and families who require high standard well-furnished accommodation with room to move. Conveniently positioned in the secure gated complex
Free parking on premises
Laptop friendly workspace
1 queen bed
1 queen bed
1 queen bed
No parties or events
Check-in is anytime after 2PM
Check out by 10AM
Pros: good location if driving . Can walk to public transport as long as you can cope with the Brisbane heat. Well stocked with kitchen utensils and appliances. Excellent communication with host. Great dining table for group meals or playing games. Ceiling fans in bedrooms help c…
Was a neat little unit - seemed well kept - used for an employee. Communication with host was good and was convenient - close proximity to business/work activities. Also close to public transport and shops if required - any issues were addressed immediately.
Property unclean, no wifi unless you pay a fortune for it, neighbours noisy early mornings and during the nigh. Chipped plates, Wouldn't recommend this place .
Response from Jose:
Janeanne claims that the house was unclean and smelly amongst other things. We have given feedback to the cleaners as well as to the previous guest. This was addressed on day 1 of her stay. The previous guest had cooked some thai food the previous night and has apologised for the odour it may have left behind in the kitchen. The villa was professionally cleaned on the morning of Janeanne's checkin. Janeanne claims that the villa was full of cobwebs (untrue). I personally checked this, this morning again. Weeds / grass uncut, not true, I personally checked this again today after it was mowed while Janeanne was staying at the villa. I also sprinkled some fertilizer and top sowed the grass in the back yard. Janeanne says there was a Faulty cistern (not true). I personally checked this this morning and it works fine. There may have been an instance where the button was pressed too hard (by a guest) and the toilet flush continued to run, however if one presses it again, it fixes itself. This is not faulty, but if Janeanne had asked Jay about this, when she saw her (morning of checkin), this could be easily explained/ FIXED. Janeanne, never once told us about the faulty cistern while she stayed at the villa, otherwise we would have been more than happy to help her. Also, there are 2 separate toilets and 2 separate showers in the villa, so she could have used the other one!. Janeanne also says that wifi costs should be detailed better. This was clearly explained in the terms and conditions prior to check in and is $30 for 3 gb (Telstra pre-paid). Our cleaners do work very hard; but sometimes, they do slip up. However, this does not mean, I should sack "Jay" (as Janeanne suggested), who also works extremely hard to keep our guests happy. You came accross as rude and one with a derrogatory attitude "Janeanne" and you may be branded as "a serial complainer" Lastly, we cannot be responsible for noisy neighbors .........I'm sorry! But like anywhere else, you had a right to go up to the neighbors, and request that they tone things down! I think other AIRBNB property owners have a right to know this. That's the truth. It appears to me that all you wanted was a partial refund of your money, by finding some flaws here and there.
The house is in a good location with quite neighbourhood and shopping centre is just 5 minutes drive. Pros: All 3 Bedrooms have queen beds. Dining table for 6 is also useful. Big screen TV. Air Con. Remote Garage. One Ensuite. One Bathroom + Toilet. Cons: Cook Stove. Bathroom T…
I enjoy travelling and meeting interesting people. I have a passion for service excellence and strive to give our guests an honest experience in Brisbane!
Response rate: 100%
Response time: within a few hours
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