Great check-in experience90% of recent guests gave this home’s check-in process a 5-star rating.
Only 10 minutes from the Mactan International Airport and the commercial centers of Lapu-Lapu City and 25 minutes from Cebu City, this refurbished studio belongs to the premises of the Movenpick Residences in Punta Engano, Mactan Island, Cebu.
Check-in is anytime after 2PM
Check out by 11AM
Did not feel welcome. Annette seems like a really cheap and mean-spirited lady. We checked in. The room was barely average, and the bathroom was downright depressing -- just gross and poverty-stricken through and through. The room was not clean, and (strangely) there only…
Response from Aa:
This is one guest who you would not want to deal with. He has a nasty mouth and thinks of himself as someone up there. You can read my reviews with others and see that I have always been attentive and I have as a host have been getting good reviews. This is one person who claims he arrived on a later date but complains about the room even if he has not arrived as he claims. One person who would try to get a refund by anyway. He has comments like "DAMN IT, ANNETTE". David is one negative person from the start. I have never gotten complaints like him. I specifically mentioned to my cleaner that he clean the unit very well because I could already see from his conversations what kind of person he was. I also told David that he chose the room but then he says " I did not see the link apparently" I also told David to transfer to the hotel if he was unhappy and complain to airbnb so we could bring it to the Resolution Center. He didn't but instead even came back for his second stay. I already told him on his second stay, "I suppose you will not be staying here for the second part of your stay" because all he did was complain. But guess what, he still came back. Hosts DO NOT DEAL WITH DAVID DUQUETTE. You will regret it. One big headed man who thinks of himself as someone high up with a low class mouth.
I live in Cebu now although I am from Metro Manila and go there often. I enjoy travelling and I do it alot. I like going to Europe, specially the UK since I have a daughter studying there. I also have vacation properties in Cebu.
Response rate: 100%
Response time: within an hour