This was her opening letter-"Hi Guy - I was wondering what the condition of the villa is in. I have been to two villas now in Bali and while the pics are beautiful, I end up being disappointed because the rooms and bathrooms smell mildewy, and things aren't as nicely maintained, and we are getting bitten by mosquitoes all the time. I'd love your honesty because I really don't want to be disappointed again." I told her that my place was horrible and I would let my dog stay there! As I've figured out, people that start off complaining-keep complaining! After a few messages, she then goes on about, my whole street is full of gay bars and how dangerous that is! I recommended that her same friend that told her this to come and look at my villa before booking! Now I'm ready to jump ship, so I tell her the place has been rented to someone else for that time. But she goes and Instant books anyway! I would have declined, but I don't want to get penalized. I had the Place fogged for Mosquitos 2 days before arrival, and it has been raining a lot the past month. So the first thing she complained about was the same things as the villa she stayed in before!!... Mosquitos and mildew smell!! ohh and the lights weren't bright enough and there was a screw missing from a lock! It is rainy season and I cant kill all the mosquitos. I still gave them a full refund. I recommend next holiday season she should look into Egypt or skiing in (Website hidden by Airbnb) Mosquitos! No Rain!