It's just unbelievable how mean, arrogant and double faced certain people turn out to be. I am sorry to have to speak this hard in my reply to this person's false review but he deserves nothing better. Unfortunately he was unlucky to have bad weather during his stay and he decided to throw all his anger at me while saying a bunch of lies. Luckily our previous reviews will confirm that this is not the case.
We have sent clear instructions to this guest regarding the check-in arrangements but it is clear that he has not read them. He is claiming to have spent one and a half hours running around the entire complex. His plane landed at 19:00hrs and he was in the apartment before 21:00hrs. Normally it takes at least 75 minutes from the time the plane lands until the guests arrive at our apartment. Our assistant was there waiting in front of the entrance and it was just an unfortunate circumstance also because it was raining that the guest and our assistant didn't make contact initially. With regards to the building work you are claiming that was happening, again not true. All they are doing is restoring the old Fort Cambridge battery. No noise, No Invovenience. There is a small crane on the side which is really NOT obstructing your view as the apartment is on the 8th floor. With regards to the electricity, we provide 25kwh of free electricity per day since we have had abusive guests leaving the A/Cs running 24hrs a day even when they are out and about. This daily allowance is more than enough and it is very rare that someone exceeds this limit. In your case it is clear that you over consumed, and again you had to lie about this because you actually had to pay Eur 54 and not Eur 80!!!!
The most disappointing factor is that this person didn't mention anything during his stay and when we met again for the check-out. He was very nice in his communication and he did not pass any such comments as the ones left here. Instead of giving me some honest feedback and I would have done my best to make sure he left the apartment with a good taste, he decided to say nothing and then unleash his anger here. To ALL hosts out there think twice before hosting this person.