These apartments have all been recently renovated and can accommodate from 2 to 4 people.
The apartments are located in Guelph on 94, and are within 5 minutes walk from the station of Santa Maria Novella train station and 5 minutes walk from all major tourist attractions like the Duomo, Ponte Vecchio, the Accademia and the Uffizi.
The apartments are of 2 types: one bedroom apartment with sofa bed or two single bedrooms and double sofa bed (it is sufficient that indicated in your request which type you prefer)
They all have:
- Fully equipped kitchen
- Internet wifi
- Washing machine
- Air conditioning
- Bathroom with bidet and shower
Arrivals are accepted from 12 a.m to (website hidden) and you must agree with the manager about the arrival time
First, potential travelers should be very aware that room requests - as opposed to the description of the property - are not honored. There are two apartments listed here in this listing - one has a large bed - shown with a black frame and orange/red coverlet. This one has the green kitchen. The other apartment has a futon which can open to a (queen?) bed; and two single real beds in separate rooms. Before booking; we specifically asked for the one with the large real bed and were assured it would be provided.
Second - communication was VERY difficult with this host. We were told to communicate with an apartment manager, w/ a telephone number. We tried several times; but could not hear one another. I emailed several times, requesting mgr's email address. No response. I also emailed to confirm our reservations, no response.
When we arrived, (at 5:25 pm - after emailing through Airbnb since we didn't have the managers info, that we would be there near 5 pm) we had to call, because no directions were given to the apt or what bell to push. We were given the room pictured with the futon. We informed the manager there must be some mistake in the room, She said she would see about moving our bags to the other room after theguests checked out the next day. We out all day - and when we returned - our bags were right where we left them. That's when we contacted Airbnb; who reviewed our situation, understood we had been promised a real 'large bed' - not a futon, and gave us permission to cancel our reservation and find new accommodations.
I would not have even brought all the other issues up - but anyone looking to book should also know that there are thin walls; it sounds as if water is pouring into the room when others in the apartments above flush toilets, and there is a tiny baby next door with big lungs who you can hear all through the evening and night crying - and the couple (parents?) screaming at each other.
In addition, there was so much scum in the teapot, we could not use it; there was so much oil and grease on the pots/pans we had to wash them before using; and the bathroom toilet lid will not stay up on it's own (minor irritation; but that dratted thing is cold when you don't have a shirt on!) and there was mildew in the shower (quite a lot) and the floors were so dirty that my feet were black after taking a shower, then making dinner (20 minutes!).
One corner of the futon did not lay flat and was horribly hard and uncomfortable; the towels smelled musty too.
Thankfully, Airbnb has fabulous customer service and took care of us. The best thing about this apartment was it was a 5 minute walk from the train station; and the Trattoria Guelfa down the street rocked.
We stayed in Florence for 4 nights and we had a very good experience. Apartment that we stayed in was very comfortable. It is not huge but have everything that you need. It was very quiet as well.
It is located very close/walking distance to all major sight seeings.
It's a 2 level place, so maybe not very convenient for couple with kids, so, contact manager in advance and let them know, because they have another property that is 1 level.
Manager, Maristella is very accommodating and provided some tips to make our Italian experience unforgettable.
We are actually thinking about going back, but for longer period of time, perhaps, 1 month, in a future.
This host has 10 reviews for other properties.View Other Reviews