Safety and quiet neighborhood
air conditioning, 40 m palapa (palm leaves roof) and private garden,
gym, swimming pool, playroom & playground.
Enjoy a free massage at home, on booking 4+ nights!
1 queen bed
2 double beds
2 single beds
1 sofa bed
Carbon monoxide detector
2 nights minimum stay
Lucero is a great host, always responding promptly and willing to help. The house is great with everything necessary and in a great and safe location. Close enough to great beaches and beside one of the best seafood restaurant we have been to. We had an amazing time and are definitely going back.
We, a group of 5 adults and 5 kids stayed at Lucero's house four nights from 28th March 2016. The house is very comfortable, and big enough for all of us. The outdoor areas, including the swimming pool were absolutely great and very well maintained. The location of the house is also very good, close to the main shopping centre and supermarkets. You get what you see on the AirBnB site. It was almost perfect, however there were three specific things that we think shouldn't have happen: 1. The drainage of the two showers upstairs must be cleaned more thoroughly before the guest arrival, there was hair under the mesh of the drain, and water was draining very slowly. We contacted the host and the next day the problem was resolved. 2. On the day of arrival, we were going to use the oven but it missed the knob and oven racks, so we couldn't use it that day. However we contacted Lucero and the next day she brought us the oven rack and a tool to be able to turn the oven ON. 3. On the third day, the cleaner showed up unannounced at 11 am approximately and asked us if she could come in because the two closets were the towels and bedlinen are kept, were left unlocked and Lucero requested her to go and lock it. We noticed she was worried, and let her in, but for our surprise she started to take photographs of all the contents inside the cabinet, certainly not a very nice thing to be done while we were in the house, and specially having breakfast at the dinning table. Having say all that, we also have to say that Lucero was polite, reachable and try to promptly resolve any problem within 24 hours.
Response from Lucy:
Yasmina, thank you take the time to describe like that your staying with us, for the good and not so good. We are sorry about the inconvenients you had; we have unscrewed and cleaned the shower strained after your visit; and about the oven, unfortunelly we had tryed 4 differents models of knobs... I´m afraid the only way will be to change the hole stove (or may be we'll find a creative an easy way to turn it on!). About tha last thing with the new cleaning lady, it was her own iniciative or reaction, and we didn't know about the pictures (she doesn't work here anymore); I'm apologize for this uncomfortable moment during your breakfast. I hope you enjoyed your vacations in Acapulco, in spite of this Kind regards
We had a really great stay at Lucero's place! Location was perfect for us, the house was really clean, the rooftop terrace is a really good place to chill out and relax, the air conditioning a luxury, and the pool area amazing, we met some really friendly canadian people there! Check in and out very smooth. Thank you again for this stay !
We had a very stay at Lucero's house. Very safe, quiet and well maintained condo with 15 houses. The swimming pool was great for our young son to start swimming and the house is exactly as you see it in the pictures. Please note that you need a car to go to the beach which is 10 minutes away. The brand new shopping mall La Isla is 5 minutes walking distance where you have a lot of options for dinner. Lucero was very attentive and fast to answer. Definitely I recommend this house for family stay in Acapulco.
Lucero's house is lovely, very tastefully decorated. It is spacious and very well appointed, with excellent air conditioning units, nice kitchenware, new towels and so on. The garden and pool are very nice, lots of plants and flowers. The complex is very safe, and very well-located, walk to the premiere shopping area, La Isla, with dining, movies. The best supermarket is also 5 min drive away. Several beaches are also very nearby. La casa de Lucero está padrísima, muy bien puesta no le falta nada. El complejo es muy seguro y bonito. Si vas a un evento los lugares de las bodas están a menos de 15 minutos. De lo más conveniente.