About this listing
Velvet House is simple and understated yet uniquely stylish, offering high service standards in a warm and homelike atmosphere. We offer breakfast and Wi-Fi at no extra cost.
Find candid guest reviews on our website and on TripAdvisor. Karibu sana!
There are 2 private en-suite rooms available - the Yellow Room and the Orange Room (check out the velvet house website for a detailed description of each). Either of the rooms can be booked separately. You'll love the place - if you don't already love it from the pictures! It's warm, comfortable and spacious :) I guarantee you'll also enjoy the daily breakfast delights :) Book now for a warm and memorable stay!
Kitchen, Living Room
Interaction with guests
I am very warm and receptive. I will also respect your privacy.
The neighbourhood is safe, easy to get around and offers convenience. There is a shopping mall, supermarket, bank, chemist and restaurant close by.
The public vehicles (matatus) station is very close by and costs about $0.80 to the city centre. There are also taxis very close to the house. A taxi to the city centre costs about $10
Other things to note
Please check out additional guest reviews on our website and on TripAdvisor
Guests should be respectful. Pets are not allowed. Smoking in the house is not allowed but guests who need to, can do so outside.
Upon arrival at the gate, please ring the bell and wait a few minutes. We appreciate all our guests sharing their expected arrival times so that we can always meet and welcome them in person.
Unfortunately we are not "Handicap Accessible" and offer no ground floor rooms, so please expect to climb one or two flights of stairs to get to your room.
Help us preserve the condition of our establishment by removing your shoes at the entrance. It helps preserve the polished floors and keeps the place cleaner for everyone to enjoy.
Our living room has a TV, DVD player and surround sound which you are welcome to use. Just remember your tastes may not be shared by other guests, so always use with respect for others. It's amazing how the absence of a TV and sound can contribute to conversation and intimacy.
Our guests can come in and go out at any hour. However, outside of reasonable hours, consideration for other guests by keeping noise to a minimum is appreciated.
We will enter your room to clean, make beds and empty bins each day, if your stay is longer than 3 days your linens will be changed every 3rd day unless you request otherwise, we do try to minimize laundry to reduce our impact on the environment. If you need anything please ask.
Velvet House is on its own septic system so be careful what you put down the toilet. The septic system is designed to handle toilet paper and does not handle any other products, please use waste bin provided.
We take pride in our breakfasts and they require extensive preparation every morning. Guests’ choice of breakfast is usually selected from our menu and served at 6:30am – 10:00am from Monday to Friday and 7:30am – 11:00am on Saturday and Sunday. However, if you need breakfast outside these times please ask and we will do our best to accommodate your needs. If you have dietary restrictions please let us know in advance the night before so that we can provide something appropriately tasty. We will do our very best to prepare something that you will enjoy. We also have a fridge in the kitchen that guests are welcome to use.
We encourage our guests to read and check out our magazines, CDs and DVDs. As a sign of mutual respect and appreciation, please return them to their original place.
We understand that accidents do happen. When they do occur, please notify us promptly so we can attend to them.
Cancel up to 5 days before your trip and get a full refund, including service fees.