We stayed at Casa Tranquila for three weeks during the rainy season, from late August to mid September. Over the past 20 years we have visited Costa Rica, and we had stayed at various accommodations from a mountain lodge to a Tico-run hotel and a beach house without walls, but never a 4-star hotel. Each accommodation had met or exceeded our expectation; however, “Casa Tranquila” was a different story.
Surrounded by beautiful nature, the property is frequented by many kinds of birds, including tucans, and butterflies. It’s a fun experience to wake up hearing howler monkeys nearby. The swimming pool is definitely a plus. We think that this property would be suitable for a short stay.
If you plan to stay there during the rainy season, please be aware that power outages, which can last 3-4 hours, are common. Be sure to ask the host to keep enough candles. Also, be aware that it usually takes 15 minutes to drive the bumpy dirt road between the house and the highway, but that it can take 20-25 minutes during the heavy rainstorm, which happens almost every day. Additionally, don't be surprised to find gecko’s poop on the kitchen counter, the floor, or your bed. We will forever remember this house as Casa de Gecos.
Overall, what was promised or described prior to our stay was not fulfilled. No bi-weekly maid service was provided during our 3-week stay. We supplied not only dish soap, hand soap, paper towel but bathroom tissue by ourselves. The safe was broken, and so was the main lock of the door to the outdoor living area. A few light bulbs were burned out and the batteries of both TV and DVD controllers were dead from the day one. A Brita filter for drinking water was never found or provided.
After explaining in advance that solid Internet access was important, the Internet went down frequently, and we ended up purchasing our own device to replace their equipment, which ICE (telephone company) said was outdated.
We hope that the owner will make some improvements for the future guests.