Sorry our washer/dryer are not available anymore but these were not listed among the amenities we provide. Also, we do not plan on replacing them as we have plethora of pick up/delivery cleaning services in the neighborhood. I will make sure to list them in our guide book for our next guests. About the mattresses, we are planning on getting our futon back in the small bedroom but we do absolutely adore our recent, big, thick and soft master-bedroom mattress. Sorry this latest was not to your taste, but we will make sure our next guests have the option on firm or soft. Overall, we are very happy to hear you guys had such a good time around your family event, we wish you all the best.