Unique Guest House at Desert Moon

House - Entire home/apt · N Mt Lemmon Short Rd, Tucson, AZ 85749, United States
Carla
Your host, Carla
11 Reviews
Response rate: 100%
Response time: within a few hours

The Space

The Desert Moon Retreat Guest House, on the same property as the Desert Moon Retreat, reveals spectacular mountain and desert views. The walled in landscape has been carefully planted with unique desert botanicals. A detached quest house, it faces the pool and contains many amenities, including internet access, flat screen TV with satellite dish, kitchen, full bath and a very comfortable queen size bed. The sitting area has a sofa that pulls out to a full size bed. A charming outdoor sitting area faces the pool and is great for dining al fresco-a perfect place for morning coffee and wildlife viewing. An outdoor grill is there also. Other sitting areas on the property allow for outdoor enjoyment of the various areas of the property. A citrus grove was planted for guests who might like some fresh orange juice, grapefruit, or perhaps a squeeze of lemon in their tea. Parking is available within close proximity to the guest house and is off street. This is a great place to stay for those interested in hiking the nearby Santa Catalina Mountains, or winter skiing at Mount Lemmon. Bicycle enthusiasts will enjoy the long stretch of nearby Brad Goreman Bike-way or riding up Catalina Highway. It is also perfect for those merely wanting a relaxing getaway. This is a unique desert experience!

Room type: Entire home/apt
Bed type: Real Bed
Accommodates: 3
Bedrooms: 1
Bathrooms: 1
Beds: 1
Extra people: $25 / night after 2 guests
Minimum Stay: 3 nights
Weekly Price: $575 /week
Security Deposit: $100
Cleaning Fee: $65
Check In: 4:00 PM
Check Out: 11:00 AM
Country:
City:
Cancellation: Moderate
Overall Guest Satisfaction
Accuracy
Communication
Cleanliness
Location
Check In
Value
  • The guesthouse looks quite cute as in the picture, but what you don't see in pictures is the size of space (about 220 sqf).
    I do not recommend this space because of the following reasons:
    1) Unprofessional, untruthful and rude host with a chip on her shoulder.
    --To get a sense of the host's character, please read her review of us and compare it to the other review. I cleaned the place better than I got them and took pictures.
    2) Poor accommodations.
    --On arrival the key didn't work because the lock was broken. We called Carla's partner, Mary's office and were told to leave a message. After we finally connected with Mary (who was NOT rude), we had to wait another ½ hour at the bigger house, which was hot, outside was about 105 and house had not been cooled. She gave us another key but since it was the lock that was broken, the new key worked only once. We could never lock our doors and took chances with our belongings, including 2 computers and an iPad. We never asked our host for anything, because she seemed so hostile.
    --The space was dirty. There was dust and dried grease in kitchen, which I cleaned before and after, despite the cleaning fee of $65.
    --There were no trash bags, no space to sit inside if there are 3 guest, no space to eat inside at all, kitchen was overfilled with stuff, so no place to put things. There is no dresser either. The aggregated concrete floors have stain on them and made my feet black when if I walked barefoot. During our entire stay (7 day reservation) no change of sheets or towels and the nearest laundry was 8 miles away.
    3) Uncomfortable space
    The ceiling of the guesthouse has no insolation at all, and on top of that it has skylights that bakes the place with heat. There are only two 10-inch wide windows that open, one in the bathroom and one to living space. No air circulation at all and you have to keep the AC running and leave the window open to get the stale air out. Without this, the place can be unbearably hot and stuffy in the summer. Also, there are about 3-4 steps from the sleeping area to the bathroom, can be dangerous at night. The light fixture worked with a sound sensor, so a cough, or any other sound turned the lights on in the middle of the night. If you are going there for the desert quiet, the sound of artificial stream connecting to the pool is constant as is the desert frogs that live there because of running water.
    Overall, our experience there was my only negative one in any of my vacation rental experiences (Europe and the US). Frankly, it was so bad we paid for seven nights and vacated after six.

    June 2014
    Carla
    Response from Carla:

    This guest must have been disgruntled as soon as she landed. Most of what she wrote is simply not true. The guest house is 400 square feet, not 220 as she states. There is no one here names Mary, someone she mentioned two or three times. The lock was not broken, it is new. I tried it after she left and it worked easily. There are two large drawers for storage of clothes and a small closet, there is space in the kitchen for storing food. This guest house has no laundry facilities, so we bring fresh linens out to the guest every 6-7 days or sooner if requested and are happy to do that. Natural air circulation consists of the two windows mentioned and a sliding glass door that is screened. The light fixture with a sensor is there so guests can quickly turn lights on when entering at night and can be unplugged-an easy solution. The kitchen was not dirty as she states, I cleaned it before her arrival and after and clean it the way I would want it cleaned if I were staying there. Had this guest mentioned her unhappiness as soon as she felt this way, we would have either offered one of our other rentals, one of which is in the same neighborhood and was vacant at the time or refunded her so she could choose her own accommodations. But mentioning it after the fact does not solve her issues. Please read our other reviews, our intention is to have happy guests that want to return. And we have many happy guests, and many repeat visitors. Read all of our reviews at all of our advertising sites and you will see that people LOVE our rentals and are treated well. That is because we appreciate our guests. We are very sorry this guest was so negative and responded this way and we wish we could have been given the chance to resolve her issues while she was here.

    June 2014
  • A lovely spot, quiet and restful, very close to excellent hiking in the Santa Catalinas. Kitchen could use a good sharp knife, we cooked and ate in the whole week. Hot tub was wonderful.

    January 2014
  • The reservation was canceled 68 days before arrival. This is an automated posting.

    January 2014
  • It was our good luck to "help" Carla by agreeing to stay in her larger cloud house, not the casita listed here. The house is beautiful and perfect for short or long stays. Both the inside and outside were stunning.

    September 2013
  • The guest house at Desert Moon was one of the favorite places we have stayed. Nestled into the foothills of Mount Lemmon you have a sense of being out in nature yet you are close enough to the city for easy trips in. The hot tub under the stars is great and the landscape and architecture of the buildings are so beautiful. I have a new favorite view out of a bedroom window now!

    February 2013
  • We stayed at this lovely little guest house while in town for the Gem Show, and it was a welcome retreat after long days in busy convention halls. We loved the landscape and proximity to the mountains. The property is even cooler than pictured, and the guest house is a perfect little space for a couple, or two good friends who don't mind sharing a bed. A little on the outskirts of town (it takes about a half hour to get downtown) but the view of the mountains in the morning, and the stars at night make it totally worth the drive.

    February 2013
  • Very nice Guest House. It is located at the edge of town towards Mt Lemmon. Very nice surroundings. Great Jacuzzi.

    The view out of the bedroom window is really nice.

    The Guesthouse was a little smaller than what I had imagined - but it is very well equipped.

    We asked for additional blankets an a mobile heating device - Carla provided it right away.

    Highly recommended!

    January 2013
  • The guest house is perfect for 1-2 people. The accommodations are great and the location is nice and secluded but close enough to downtown that the commute is not bad. Carla is a gracious host!

    December 2012
  • The reservation was canceled 6 days before arrival. This is an automated posting.

    November 2012
  • Beautiful, breathtaking setting for an authentic Tucson experience. We loved the hot tub. The pool (in October) was too cold to use. Wish the windows opened: Two very small ones did open, but there aren't any screens. We had to keep the room a/c on all the time, even when it's cool outside. No dresser. Bring your own shampoo, lotion, etc, but there is soap. Even with guests in the main house, we felt it was very private. Overall a great airbnb experience! Thanks, Carla!!

    October 2012
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About
I am an interior designer, landscape designer, and real estate agent I work at Canyon Group Realty llc. We work with people interested in purchasing property in Tucson and offer property management services including vacation rentals, corporate rentals, long term rentals, and even watching properties should you wish to have a second home in Tucson but not want to rent it out. You can contact us for additional information. Our vacation rentals such as these are operated under Desert Moon Vacation Rentals.
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