Private room
2 Guests
1 Bed

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About this listing

Spacious studio with fiber-optic WIFI near Nimman's nightlife, CMU's night markets, and endless opportunities to explore local culture in a real Thai neighborhood. Enjoy organic and affordable food and coffee from Food-4-Thought right at your door!

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The Space
Bed type: Real Bed
Property type: House
Accommodates: 2
Bedrooms: 1
Bathrooms: 1
Beds: 1
Check In: 2:00 PM
Check Out: 12:00 PM (noon)
House Rules


Extra people: $6 / night after the first guest
Cleaning Fee: $6
Security Deposit: $99
Cancellation: ModerateLong Term


House Rules

Safety Features
Smoke Detector
Carbon Monoxide Detector
First Aid Kit
Safety Card
Fire Extinguisher

1 night minimum stay
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73 Reviews

Check In

September 2015

September 2015

September 2015

August 2015

August 2015

August 2015
Response from Charles:

Jill was obviously unhappy with our accommodation and we truly feel very bad about as we really wanted her to have a pleasant stay. As she noted, she booked for about a week but left after the first night. She did so because she felt that our space did not match the description.

While I took to heart some of her concerns about the space, the fact is that the things that she felt were out of sync with our description are things that most people would and have considered upgrades. In fact, they were accomplished in response to earlier guests suggestions/needs. For example, fresh paint (done by request to reduce the brightness in the morning due to the many windows), new window treatments (done by request to enhance privacy and also to further assist in circumventing the brightness issue), and an additional bed (meant to accommodate a recent uptick in groups/family stayers). Some other issues she expressed were that the sheets that were on the bed did not match the color in the picture and that there was a light-bulb out in the room (which can happen at any time and can be promptly changed upon notification).

Had Jill expressed concern about service, cleanliness or safety I would have been inclined to agree to a refund, but as her complaints were about aesthetic issues, I did not feel that the situation called for me to do so. It is important to note here that Jill is a blogger and thus aesthetics are important for the image she is aiming to portray in her blog-posts, I see nothing wrong with this but I also feel that this is not of our concern either. What is our concern is providing high-quality service and a comfortable, clean, safe room at a fair and affordable price. This we did. Therefore, no refund was provided.

That being said, we do aim to update our photos in the description to ensure that expectations are fairly met, however these things take time and money and are in process. What I can say is that all the issues she raised were related to intentional changes we have made which are, in actuality, upgrades and therefore potential guests reading this should not feel worried that what they will be receiving is something of lesser quality than what is currently depicted. In fact, the opposite is true and quick scan of other recent reviews will attest to the fact that most people find the current condition of the room to be vast improvement.

Quickly addressing the issue she raised about communication, I can admit that our interactions were less than ideal. Unfortunately, we felt strongly that her initial communication about her issues was rude, insulting and threatening. What's more is that she left our space without ever giving us a chance to rectify some of her complaints. Thus, I felt my communication was simply left to state my side of things and then promptly cease communication. While she felt that my response was full of excuses, for me they were just a reality-check. .

I will however, offer something that I do actively consider an excuse in regards to the mosquito issue that Jill raised and I do humbly hope readers will accept it. While I genuinely feel bad that she encountered some mosquitoes, I would hope that potential guests might understand that it is rainy season in a tropical country and that mosquitoes getting into the room can and will happen. We do what we can by placing repellent and lotion in all the rooms. What’s more, all rooms are also equipped with mosquito rackets to help kill them. Nevertheless, it is an unavoidable hardship at times. Excluding high-rise hotels, this issue can be found almost everywhere. Some accommodations do have spraying services that come in with big trucks to spray the whole area, but we do not believe in this practice. We prefer our birds and bees. That being said, I do think I will install Mosquito nets for all the beds in the future.

Finally, Jill also mentioned that we are a long walk from things. I guess this is all relative to what a person considers to be long. I studied our description again and what is expressed is accurate. What’s more, anyone who books can see accurately where we are located on the map prior to booking so there can be no dishonestly possible. What I can say, is that we are indeed not more than a 5-10 minutes walk from the popular Nimman district, Chiang Mai University and to the shuttle bus up to Doi Suthep. What’s more is that we are two hundred meters from plenty of street food and a local market. Better yet, we are just around the corner from loads of red trucks that can take you anywhere you want to go, including the old city which is never more than a 15 minute ride, even at peak traffic times. Most guests actually appreciate that we are slightly off the main drag because our place is very quiet and peaceful.

I hope that readers find this response useful. If you have any further concerns, just message us, and we will gladly help dispel them! We feel very sorry that Jill had a bad experience and we wish her the best. We will do our best to continue improving so that all of our future guests have an awesome time with us in our great city!

August 2015

August 2015

This host has 75 reviews for other properties.

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About the Host, Charles

Chiang Mai, Thailand
Member since February 2014
Response rate: 100% (last 10 contacts)
Response time: within an hour


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