The person that was handing the keys over to me was flying out of Costa Rica the day I arrived so was not able to meet me at the rental, I found out later that she was the care taker of the place and not the owner, so when I showed up the door was unlocked and the keys were on the coffee table. I was able to reach Arelyn by phone for directions to find it and had her on the phone when I went through the rental and made sure all the water faucets turned on, the lights turned on, the A/C worked, WiFi worked. The hot water turned out not be working, a shower head contraption with electical wires going into it, I called her after being there a couple days about it and she said she'd get an Electrician that lived in the same condos to come by and look at it but never got a call back from him or her about, she said she sent me a text that he was coming but I never got a text or message here about him coming. The bed was really uncomfortable, you could actually feel the rings of the springs in the bed so all night whichever side I was laying on the spring pressing into my arm or shoulder that arm would go numb, wake up, turn over, go back to sleep, then that arm goes numb, wake up, turn over, go back to sleep, repeat all night. I ended up leaving two days early after talking to Arelyn on the phone about the hot water and bed and she was really nice and aplogetic about it, and I got a credit to my final bill for the remaining two days and did not have to pay a penalty for checking out early. The area / condo neighborhood was great and felt secure with a gated entrance and a rotation of security guards 24/7 and those guys were nice too. Quiet at night, no loud partying going on. I paid $75 a night for the place and while I was there I looked at the listing on AirBnB and it was going for $50 which is what I felt it was really worth. So did I feel a bit ripped off? Yes. Was the place worth $75 a night? No. I ended up finding a hotel with a nicer bed and working hot water and the other amneties that this place had plus free breakfast for $60. Again, Arelyan was understanding about how I felt about being uncomfortable, and even offered me additional MORE free nights to stay there but I had to fly home and be back to work, when I suggested maybe charging $50 (what it was currently listed for) instead of $75 suddenly she couldn't understand English so well and was mixing up what I was asking/saying. Now listing is back to $75 again, not worth it. Good luck.