In sum, our experience was a disappointment. Arelyn was great with communication and responding through airbnb, and that was about the only positive experience. I never actually met her, she had her brother meet us to give us the key to the place when we arrived, which was fine, but it would've been nice to have met her. Our first impression of the place was that it was in a decent location in relation to the middle of town. The gated community was good, and the guards were very friendly. Arelyn advertised a "hot shower" and "coffee maker" which we found were both non-existent in the place. When I asked her about the hot water she said "we don't have it" and that was it. We didn't have wifi for the first day that we were there, but she fixed it the following day. The place was not clean. There were blankets covering the chairs and couches, which of course the pictures do not show. The white walls were covered in dirt and stains. The countertops were rotting in places and there were ants everywhere. There were several cockroaches, which are pretty typical for Costa Rica, but not in places that are kept clean and sealed. We were afraid to keep any of our belongings on the floors and made sure to shake everything out before we put it on (clothes, shoes, etc.). A lot of reviews mentioned that a bike was there for them to use, but we never saw one. While we were sleeping one of the nights we heard a loud banging that kept us up all night. The next morning we watched a piece of the roof blow off. When I messaged Arelyn about it she never responded. We ended up telling one of the grounds keepers about it and he fixed it. The shower head was not safely attached to the wall and was covered with mold (it must have just been cleaned prior to the picture that is posted on the site). The pool in the community was nice and kept very clean. I would've much preferred to use the outdoor shower at the pool rather than the shower in Arelyn's place! Overall, I would not recommend this place unless you are looking for a very "local" experience and don't care much about cleanliness, comfort, or insects. After spending 9 days in Jaco, we learned that there are SEVERAL better options for the same price or cheaper. We were originally going to extend our stay in Arelyn's place for another 4 days, but we ended up finding another place to stay for the rest of our trip. I'm glad we did, because I slept much better the rest of the time and didn't have to worry about a thing.