Mangana Konak is a luxury all Suites Ottoman House in the residental area of the Old City Sultanahmet.
It`s quite and pieceful location close to the major sights like Blue Mosque and St. Sophia will make your stay memorable.
This is one of the rare places, where you can enjoy the real Turkish Neighborhood so close to the Old City Center in one of our delightful designed Suites with a high standard of Service.
Ask for additional services like breakfast, airport transfers etc. with surcharge.
My friend and I really enjoyed the apartments that was provided for us. Our room is spacious and also have an additional door to the small yard. It is well furnished, bathroom also includes everything you need. The location is perfect - the small street in the historical district is calm and nice, the main sights and sea are in a 5 minute walk. The staff is very hospitable and friendly.
The only drawback I noticed is that there were not any plates or pans for cooking and eating available in our apartments except two glasses. So we had to use microwave and a glass to make tea. However I should admit we did not ask staff for any kitchenware.
I had a complicated experience, so please bear with my lengthy review. Let me begin with the positives. I loved the location, the rooms were clean and comfortable (and to my eye newly renovated), the staff were incredibly friendly and helpful, and the rooftop deck (email hidden) to relax and look out over the sea. Unfortunately, our stay was tainted by a series of events, some of which were not in the hotel's control and some of which were. Our neighbors were a group of of rowdy young men occupying several rooms who proceeded to drink loudly in their rooms until about 5:30 every morning, slamming doors repeatedly in the process. After a couple sleepless nights (and speaking to the young men directly) we requested to be moved, and while the manager I spoke to on the phone initially suggested we stay one more night until they left, they eventually moved us to a smaller room on the upper floor which did not have internet. We stayed up there happily for a couple nights (debating whether to request a reduced rate due to the smaller size and limited amenities, although we had requested to be moved). One night, however, there was a rainstorm and the bathroom ceiling began to leak, only slightly at first but then more and more. As it became more serious we requested another room. The manager on the phone said there were none, but that they would move us the next day. We went back up stairs only to find water now seeping from the ceiling-to-wall joint in the bedroom, and from the electrical sockets. Now fearing for our safety, we pressed again, and the manager finally said there was a room in one of the company's other locations. We moved there for a night, then moved back to another room in our original hotel. All of this was fine, although I was slightly disgruntled that the hotel management had not taken our concerns more seriously in the first place. Finally, when we went to check out we were given a bill for 84 euros for the breakfasts we had eaten, which were presented to us as an option upon check-in without ever informing us of a cost associated with it (6 euros per person per breakfast). After speaking on the phone for 15 minutes with various managers, they eventually waived the cost of the breakfast to compensate for the other trouble we had during our stay. While I appreciate this gesture, I do find it rather disappointing that I had to push so hard to get recognition of our problems in the first place, let alone any kind of compensation (and that in the form of not paying for something that I felt was misrepresented in the first place). I have never requested a room change in my life, let alone compensation for anything that might have gone wrong during my stay, so please understand that I am not someone who is typically picky with my lodgings or looking for a free ride. I just would have hoped that the management's approach to customer service could have been of the same high level reflected by the staff. I still had a pleasant stay and enjoyed much of my time there, but know that if you encounter any unforeseen difficulties you may have to push to get your problems addressed. I am sure, however, that if the traveling stars align more positively for you, your stay will be excellent and relaxing.
It was really nice to stay there because the location is just perfect. We didn't go to the place firstly indicated because they have three hotels and they have proposed us to stay in another one.
The room was good (king size bed) and a big bath :)
Well I certainly enjoyed my stay with at the Mangana Konak hotel. Like previous reviewers I was disconcerted at the beginning of our stay, when arriving at our listed hotel we were redirected to Mangana. However the huge room (with a jacuzzi tub - I might add), wonderful staff, and quiet location made the price we paid seem unbelievable. A few cons to share, though. Mangana is literally "on the other side of the tracks" in Sultanahmet. The location is more of a neighbourhood (though a quick hop over the bridge brings you into Sultanahmet proper), and as a friend who visited said, the area looked sketchy. We had some difficulties with the internet during our stay, since we could only access it from one small area in the far corner of the room. Breakfast (an additional fee) was mediocre, but reasonable, and the staff member in charge of it was very kind and helpful. All in all, Mangana is a lot of bang for your tourist buck. :)
My overall experience with this particular booking was positive. Ramiz was highly responsive and helpful with fielding any and all questions I had prior to arrival.
Upon arrival to Istanbul, the taxi brought me to the address in Sultanahmet that the host provided. The check-in clerk informed me that they wished to move me to another property of theirs closer to the historic center. I was first invited to see the room, which I did and was the one shown in the AirBnB pictures, very moderm, elegant, spacious and clean. I could have stayed if I wanted but was also informed that at this property breakfast was not included as originally advertised.
I asked if the other room was just as nice and she said yes (it wasn't), they did however pay for the taxi to the other location. Turns out that these were their long term apt. rentals. So instead of a view of the Bosphorous I opted for one of Hagia Sofia, not a bad view especially at night.
Seems like they use pics of their really nice rooms to lure you into booking.
The alternate location was very close to the Four Seasons which can be a good point of reference when taking a taxi back or getting your bearings.
The neighborhood is less residential and really close to all the major attractions and tram stop, very convenient.
I was shown to my room and to get there I had to go out through a back door and up two flight of stairs. Fine if you are healthy and traveling light ;) The bell attendant took my bags for me
The staff was very helpful and spoke English very well. They will gladly look up information for you, directions and anything else you may require. Very attentive.
The room was not as nice as promised, mostly wood paneling, but in overall good condition with it’s own bathroom and small balcony. The bathroom rubbish bin was not emptied and
maid service was extra. Bed was comfortable and great selection of satellite channels.
If you don’t mind somewhat Spartan accommodations, this was actually a nice room..especially if you are out and about all day as I was. Also, the balcony door doesn’t lock..but there is a safe.
Breakfast was quite nice, Typically Turkish with a good selection (coffee was a bit weak) but all else was tasty. Tomatoes, olives, breads, yogurt, dried and fresh fruit, etc..
I would stay here again, if you are considering it, be ready to be adventurous and learn to improvise. I learned how to iron a shirt on the bed…it worked, but I’m tall so my back was feeling it (there is an ironing board available, but they weren’t sure which room had it or when it would be returned) nothing major.
I had a great time in Istanbul.
This is the final rate, including any fees from the host and Airbnb.
This is the final rate, including VAT along with fees from the host and Airbnb.
This is the fee charged by Airbnb
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