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FIRENZE SANT'AMBROGIO (MACCI)

Nato

FIRENZE SANT'AMBROGIO (MACCI)

4 guests
2 bedrooms
3 beds
1 bath
4 guests
2 bedrooms
3 beds
1 bath
HOME HIGHLIGHTS
Nato is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.

Appartamento nel quartiere Santa Croce di Firenze, nei pressi della piazza di Sant'Ambrogio. Primo piano con una camera matrimoniale e una doppia. Cucina accessoriata, soggiorno con divano TV, WI FI, balcone e bagno con doccia.
Utilities (Gas Electricity and Water) are extra as per the meters reading at the beginning and at the end of your stay.

Amenities

Kitchen
Wifi
Hangers
Washer
Iron
Hair dryer

House Rules

No smoking
Not suitable for pets
No parties or events
Check-in is anytime after 2PM
Check out by 10AM

Availability

4 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Haiyan User Profile
Haiyan
August 2017
Pros: The location is very good. The apartment is close to markets and downtown. Cons: The apartment is very basic with minimal amenities. I didnt find a frying pan for making breakfast. There is no toaster oven or even a baking pan to heat up a pizza. The wifi only works in on…
Nato User Profile
Response from Nato:
Unfortunately we,'ve had a lot of troubles with this guest. 1) Elisabetta had to wait more than 2 and a half hrs for check-in with no news from her, despite she had our mobile # and wpp account. 2) When I asked her I had to meet her I had to go to the apartment 2 or 3 times always with non news from her to explain the delay or other reason I couldn't meet her. 3) every time I visited the apartment with no-one inside I found literally ALL the lights lit in every room and I had to ask to switch them off before living the flat unattended (obviously utilities were included!) 4) When at last I was able to meet her I asked it was necessary (accordingly with our law) to register a contract, because her stay was longer than one month. For this reason I had to ask her to provide a valid italian CODICE FISCALE attesting her anagrafic data. I had to ask her severeal time and after 2 weeks she said she wouldn't do that and that I had to contact the school where se was working. I had to phone the school and they obviously explained her that she would be in serious troubles violating the law and so I finally had the code. 5) every time I could meet her, asking "how things are going on" I never had a single complaint end everything was perfect and ok. Obviously we had a terrible hot weather this August and everybody felt it. 6) She left the apartment very early in the morning so I asked to hang the keys inside and leave the apartment in order (as I usually ask the guests in that case). 7) When we came at the apartment, later in the morning, we found it very, very very dirty (never cleaned in more than one month) trash bags left in the kitchen and a mattress removed from the bed and moved 0n floor in the other bedroom, stained by her daughter. 8) for this reason I contacted the AIRBNB staff and they suggested their procedure to ask for a refund to the guest. I honestly was sceptic, considered the kind of person I had to deal with, and to have a refund for the new mattress (that now I have to buy) wasn't honestly my main goal. However I did it and had, as an answer, a long list of complaints from the guest (who never mentioned them before) including two AA batteries to change in the TV driver, TV channels to RE-program on the decoder, a frying pan that she would have liked to have and finally the fact that considered that the mattress was older than 4yrs it was perfectly normal to put it on the floor and stain it. If you want a lot of trouble with a very bad person I definitely suggest her as a "very special" guest. That's all
August 2017
Jake User Profile
Jake
July 2015
Apartment was great! Perfect location, great space, nice living/dining/kitchen area. Was a little hot in the apartment but there were fans, and it was a particularly hot July week when we were there.
Sabrina User Profile
Sabrina
January 2015
Nato and his wife Elisabeta were very generous and welcoming. Both met us when we first arrived at their doorstep and adjusted the meeting time since our schedule changed due to delayed arrivals. The house is quaint and feels homey, it has all the basic necessities you need in th…
Nato User Profile
Response from Nato:
thank you Sabrina for staying at our flat in Florence, we hope to hear from you again in the future. I't's been a pleasure for us too to meet you.
January 2015
Julyan User Profile
Julyan
July 2014
Nato was very helpful about our stay in Florence: he provided a crib, explained where to park, etc. The flat is perfectly positioned: in the center for discovering the city, rather close to Michelangiolo piazzale, one of the only free parking place in the city. A place and a host…
Nato User Profile
Response from Nato:
thank you Julyan for you recension on the AIR BNB. we hope to se your beautiful family again in the future! Nato & Elisabetta
July 2014

This host has 34 reviews for other properties.

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Hosted by Nato

Florence, ItalyJoined in June 2013
Nato User Profile
38 Reviews
Nato is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
vivo a Firenze
Languages: English, Italiano
Response rate: 90%
Response time: within a day
Always communicate through AirbnbTo protect your payment, never transfer money or communicate outside of the Airbnb website or app.

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