Entire home/apt
16 Guests
5 Bedrooms
11 Beds
$430
Per Night
Per Month
Subtotal Total
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About This Listing

Tybee’s Favorite Gathering Place. You can’t miss it. It’s the big shamrock green house at 1208 Jones Ave. Sleeps up to 16. 5 bedrooms, extra sleeping on comfortable futons in living room and game room.
Free wifi and parking. Pets ok, Ground level .

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Your private upstairs suite with king bedroom, bath and kitchen and TV and livingroom with sleeper

Your private upstairs suite with king bedroom, bath and kitchen and TV and livingroom with sleeper

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The Space
Property type: House
Accommodates: 16+
Bedrooms: 5
Bathrooms: 3
Beds: 11
Check In: 4:00 PM
Check Out: 11:00 AM

Amenities

Prices
Extra people: No Charge
Cleaning Fee: $295
Security Deposit: $200
Cancellation: Strict

Description

House Rules

Availability
1 night minimum stay
View of your open style upstairs suite.

View of your open style upstairs suite.

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3 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
December 2014
Lauren
Response from Lauren:

Shamrock Lodge.
In response to this comment, I just say that none of the comments are true. First of all
there are no queen beds in Shamrock Lodge. It has King beds and twins and a full bed.
Please note that I responded to their phone call within 30 minutes by phone and 10 minutes by email and text. This was Christmas Eve.
The guest would not allow the cleaning staff back in while they were there to see which bed had a sheet missing and my staff was unable to find any missing sheet upon cleaning the unit after they stayed.
Maybe there was a fork that was mistakenly left not thoroughly cleaned but again staff could not find any dirty dishes.
The professional pest control service came in the next day and neither they nor the cleaning staff could find any evidence of bugs. All of my properties are professionally serviced monthly for pest control and we take bugs very seriously.
These guests also told me - though no mention here - that the sofas and dining room chairs were torn and scratched. These are brand new leather sofas and chairs. This was not true. I asked the guests for copies of the photos they said they had of the tears but they would not provide me these photos.
We have had a problem with the neighbors barking dogs and City of Tybee has a $300 fine for barking dogs, therefore, we ask guests to call the local police and they will issue a fine and eliminate the barking. This is the first I have heard about the barking dog from this guest.
We have never had a complaint about the blinds. There were no neighbors next door and you cannot see into this room We tested it.
They also did not complain about the blankets and this owner uses all upscale linens so this is not true.
Yes, I was able to upgrade them the next day to another house that has 7 bedrooms and 4 baths- Island Cottage has 5 bedrooms and 4 baths and this new house was much closer to the beach.
My cleaning manager walked through this house with them and inspected all beds, baths, linens and the guest said all was ok with them and that they had no complaints. This house had been vacant for a few weeks so the cleaners also remopped all of the floors. I did not charge the guest another cleaning fee or any extra $ for the upgrade.
I feel like we did all we could to make this guest happy but the entire time they asked repeatedly for a refund and $ compensation.
Airbnb talked with them and decided that I was not obligated to refund any money. Airbnb did give them about $250 back but I don't feel this was deserved.
Everyone loves Shamrock Lodge and I have never had complaints like this from guests who stay at this house. Needless to say, I will not accept a rental from this guest again at any of my houses.
Sincerely,
Lauren Davis

December 2014

September 2014
Lauren
Response from Lauren:

Thank you, Nancy. I really do appreciate your comment. So happy you enjoyed your stay. It is nice being so close to the grocery store, too. Please come back soon. lauren

September 2014

August 2014

This host has 31 reviews for other properties.

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About the Host, Lauren

Lauren
Tybee Island, Georgia, United States
Member since August 2010
Response rate: 100% (past 30 days)
Response time: within an hour
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