Entire home/apt
10 Guests
5 Bedrooms
6 Beds
$147
Per Night
Per Month
Subtotal Total
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About This Listing

Wonderful 5-bedroom, 3-bath, 3-level home with very open Floorplan and Large Wrap-Around Lanai, just 1/5 of a mile up from the pristine swimming & kayaking waters of Kealakekua Bay!

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Living Room

Living Room


The Space
Property type: House
Bedrooms: 5
Bathrooms: 3
Beds: 6
Check In: 3:00 PM
Check Out: 10:00 AM

Amenities

Prices
Extra people: $15 / night after 2 guests
Cleaning Fee: $100
Weekly Price: $1029 /week
Cancellation: Strict

Description

Availability
4 nights minimum stay
View of Kealakekua Bay

View of Kealakekua Bay

16 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
March 2015

January 2015

November 2014
Gregory
Response from Gregory:

Douglas took good care of the home during his stay. Communication was good with one big exception: After the home checked out the day of Douglas' arrival, Terminix was out to do their quarterly treatment. Previous guests didn't have any issues, this was just a routine scheduled treatment. Unknown to me, the technician used a new chemical on the perimeter of the home, and unfortunately, rather than eliminating any bugs that were around the house or in the yard, it apparently just stirred some of them up. Douglas' grandfather & grandmother stayed on the basement level & they had some rolly-polly type bugs that came in every night, and they just swept out each night. Unfortunately, even though Douglas was in touch with me multiple times throughout his stay, I wasn't contacted about the situation downstairs until 10 am the day before they left. At that point it was too late to get Terminix back out (on a Sunday), so I treated the perimeter again on my own & the guests didn't have any issues on that last night. Should the guest have let me know there was an issue right away, it could have been fixed the same day for them & not become a bigger issue throughout their stay. I'm very responsive with all guest concerns, and I live less than 10 minutes away from the home, so I am very available and stopping in for whatever reason is not a problem. I would definitely encourage any guest who is having any issue with a rental to contact the owner/manager right away and give them the opportunity to correct the issue, rather than waiting until right before check-out, when it's too late to correct anything & then asking for a substantial refund. (Note I did refund 1/5 of the guest's stay.) Other than that, Douglas & his party were good tenants and we would have them back. As for the expectation of a full apartment on the ground floor, my listing has never said anything about that (it is 2 bedrooms and a full bath on the ground floor), but I will try to make it even more clear so there is less of a chance of someone misreading the description and coming in with that expectation.

November 2014

November 2014

October 2014

July 2014

June 2014

About the Host, Gregory

Gregory
Honolulu, Hawaii, United States
Member since July 2010
Response rate: 70% (last 10 contacts)
Response time: within a day
Trust
  • Gregory

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