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The Lovely Kensington Hideaway

City Relay User Profile
City Relay

The Lovely Kensington Hideaway

4 guests
2 bedrooms
2 beds
2 baths
4 guests
2 bedrooms
2 beds
2 baths
Sparkling clean
5 recent guests have said that this home was sparkling clean.
Self check-in
You can easily check in with the doorman.

This fantastic 2 bedroom apartment is located just few minutes’ walk from Earls Court and High Street Kensington station, which provides an easy access to the City and many of its renowned landmarks. The apartment is on the second and third floor of a typical London building, perfect for you to experience your stay like a real Londoner; accessible by stairs as there is no lift. It is suitable to accommodate 4 people and we want to take this opportunity to welcome you to your home away from home!

Amenities

Air conditioning
Wifi
Kitchen
Dryer
Laptop friendly workspace
Hair dryer

Sleeping arrangements

Bedroom 1
1 double bed
Bedroom 2
1 sofa bed

House Rules

No smoking
No pets
No parties or events
Check-in time is 3PM - 9PM
Check out by 11AM
Self check-in with building staff

Availability

8 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Thomas User Profile
Thomas
July 2018
Perfect location and cool quirky apartment
City Relay User Profile
Response from City Relay:
Dear Thomas, Thank you very much for taking the time to write about your wonderful experience at this amazing, central property. Not only will your feedback allow us to better our services but it will also inspire future travelers to make the best choice they could in terms of accommodation. We have shared your great impressions with the entire City Relay team and are pleased to learn that the efforts put in by each and every single member of staff have been recognised through the excellent quality of your stay. We look forward to hosting you again soon. Best regards, City Relay Team
July 2018
David User Profile
David
July 2018
This is a very nice flat in a lovely location, about halfway between the Earl's Court and Kensington High Street stations. Everything you might need for your stay is a short walk away. The interior is tastefully decorated and modern. There are only two units in the building, but …
City Relay User Profile
Response from City Relay:
Dear David, Thank you very much for taking the time to write about your wonderful experience at this amazing, central property. Not only will your feedback allow us to better our services but it will also inspire future travellers to make the best choice they could in terms of accommodation. We have shared your great impressions with the entire City Relay team and are pleased to learn that the efforts put in by each and every single member of staff have been recognised through the excellent quality of your stay. We look forward to hosting you again soon. Best regards, City Relay Team
July 2018
Saied User Profile
Saied
July 2018
I've used city relay once before and it was good. I trusted them. But they completely dropped the ball on this one. So so so very sad. I’m sure they are going to paint me as someone who was ‘rude’ but once you read below, my goodness, wouldn’t you be? I hope for once, they take o…
City Relay User Profile
Response from City Relay:
Dear Saied, Thank you for taking the time to review your stay with us and for mentioning your positive experience with us in the past and the overall high quality of the accommodation and facilities at The Lovely Kensington Hideaway. We apologize for things not going as planned for you and our resolution of your issues taking a few hours longer than usual at a time when you were tired after your long flight. In this case we didn’t live up to the high standards we set for ourselves and our guests. In response to your feedback we have made some changes to avoid these type of slip ups at our properties in the future: 1) we have made some personnel changes in our guest relations team; 2) we have changed some internal processes to reduce the risk that when occasional problems do happen, our team can get the right members of our support teams to you quickly to resolve the issues, and ; 3) this flat now has a very comprehensive guide to support our guests and help them enjoy their stay. We hope the last experience has not deterred you from using City Relay’s services again: in the past you experienced the great properties and service that we normally provide to our guests and we are still committed to delivering and improving on this even further. On that note, we hope to have the pleasure of welcoming you back in the near future. Kind regards, City Relay
July 2018
Kalil User Profile
Kalil
June 2018
This is a beautiful and well-appointed apartment in the Kensington Mews, convenient to both Kensington High St and Earl's Court. I was very happy with the apartment itself, the location, and its amenities . Unfortunately, working with the hosting company was very difficult. All e…
City Relay User Profile
Response from City Relay:
Dear Kalil, Thank you very much for taking the time to review us and we are sorry that you felt your experience at this property was only deserving of a 3-star rating.Not only will your feedback allow us to better our services but it will also inspire future travelers to make the best choice they could in terms of accommodation. We have shared your impressions with the entire City Relay team. Kind regards, City Relay
June 2018
John User Profile
John
June 2018
The location is easy access to tube and bus, and a few minutes walk to shopping area. The apartment is quite, clean and spacious, exactly like pictures, and hosts are very helpful if you need any help. All in all, we enjoy the week of stay very much and will recommend to anyone …
City Relay User Profile
Response from City Relay:
Dear John, Thank you very much for taking the time to write about your wonderful experience at this amazing, central property. Not only will your feedback allow us to better our services but it will also inspire future travellers to make the best choice they could in terms of accommodation. We have shared your great impressions with the entire City Relay team and are pleased to learn that the efforts put in by each and every single member of staff have been recognised through the excellent quality of your stay. We look forward to hosting you again soon. Best regards, City Relay Team
June 2018
N User Profile
N
May 2018
This is a nice place for staying in London. A clean apartment and everything is provided. That will be good place for people to stay when they have a travel in London
City Relay User Profile
Response from City Relay:
Dear N, Thank you very much for taking the time to write about your wonderful experience at this amazing, central property. Not only will your feedback allow us to better our services but it will also inspire future travelers to make the best choice they could in terms of accommodation. We have shared your great impressions with the entire City Relay team and are pleased to learn that the efforts put in by each and every single member of staff have been recognized through the excellent quality of your stay. We look forward to hosting you again soon. Best regards, City Relay Team
May 2018
Keiron User Profile
Keiron
March 2018
This place was wonderful. It has everything you need and more! Great location close to local shops, restaurants and a short 5/10 min walk to the tube station. It's exactly how you see it in the pictures the finish throughout the flat is simply amazing the only regret we had was n…
City Relay User Profile
Response from City Relay:
Dear Keiron, Thank you very much for taking the time to write about your wonderful experience at this amazing, central property. Not only will your feedback allow us to better our services but it will also inspire future travelers to make the best choice they could in terms of accommodation. We have shared your great impressions with the entire City Relay team and are pleased to learn that the efforts put in by each and every single member of staff have been recognized through the excellent quality of your stay. We look forward to hosting you again soon. Best regards, City Relay Team
March 2018

Hosted by City Relay

London, United KingdomJoined in November 2011
City Relay User Profile
4124 Reviews
9 References
Verified
We are City Relay, we take care of short-term property rentals in London! We are committed to offering the best stay to each and every one of our guests. We offer some unique services that most of the other hosts cannot provide. All our properties are selected carefully in or…
Languages: English, Français, Português
Response rate: 100%
Response time: within an hour
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