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I love my house. It's my haven and sanctuary away from my busy life as a working musician based in NYC. With my garden and interior I have created a space for love, rejuvenation, healing, fun and relaxation. I am close to fantastic hidden hawaii.
Free parking on premises
Laptop friendly workspace
Self check-in with lockbox
Despite the lovely property there were several problems with our stay that were not acceptable. The biggest problem was that the property manager was not prepared to handle problems or was not willing to deal with them in a timely manner. We came home to the power being out, wh…
Response from Elizabeth:
Hi Keri, (Website hidden by Airbnb) you know Merland is a place of retreat and love. I’m confused about your review as It has very little to do with Merland. My caretaker was very upset and distraught by you and your husbands entitled and very mainland attitude. The reason the power was down for a few hours was because there was a huge lightening storm on the island and half the island was without power. My caretaker called immediately as did I to HELCO to find out exactly what happened and when it would be fixed. In the meantime, my caretaker came over to help out and get you both calmed down. In hawaii we have rain. That is what happens and bad weather sometimes. It’s the luck of the draw. NOTHING we did had anything to do with that, and my caretaker tried to soothe you both and make the problem as insignificant as possible. The power was restored a mere few hours after the problem, which was an act of “god”. I’m sorry that your vacation wasn’t what you wanted it to be. Merland is in a rural and rougher part of Hawaii. It’s for the more adventurous and easy. It’s not a resort when the palm trees sway. It’s a black sand beach with dolphins that is difficult to swim in. It’s deep lush forest with bugs. It’s wonderful people who can live it up and/or rough it when necessary. I have never in my 9 years of owning Merland had anyone who has visited ever complain about anything there. That includes my countless friends and acquaintances I have invited or the few people on airbnb that I LET stay there. It is my sanctuary and my haven that helped me convalesce after a 3 year battle with breast cancer. It has healed many friends in need and has been a true turning point for many in their lives. Peace to you and your husband. Xo elizabeth
I am a musician that travels with my band a lot. I have a place in Hawaii as well that I spend time in. I'm clean. funky. and a fun artist. love yoga, books, writing, singing, dancing, dj'ing, art, and the list goes onnnnnn.
Response rate: 100%
Response time: within an hour
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