Giovanni

Great flat Wi-fi 300 m to the beach

Entire home/apt
5 Guests
2 Bedrooms
5 Beds
$70
Per Night
Per Month
Subtotal Total
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About This Listing

Great confort few steps from the beach: fresh and quiet, bright and sunny, 2 bedrooms and two bathrooms, living-room, kitchen, laundry, TV, DVD e wi-fi, parquet. Children are welcome: many toys and books available.

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Salone - Living-room

Salone - Living-room

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The Space
Property type: Apartment
Accommodates: 5
Bedrooms: 2
Bathrooms: 2
Beds: 5
Check In: 2:00 PM
Check Out: 11:00 AM

Amenities

Prices
Extra people: $12 / night after 4 guests
Cleaning Fee: $35
Security Deposit: $117
Cancellation: Strict

Description

House Rules

Availability
7 nights minimum stay
Salone - Living-room

Salone - Living-room

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7 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
June 2014

April 2014

September 2013
Giovanni
Response from Giovanni:

What the customer wrote is really different from what she found during her vacation and what the AirBnb listing reports.

The apartment is not dark but really bright, as the pictures show, even windows arrive in height up to the ceiling. In our AirBnB listing everyone could find also the map of the apartment, to let the customer understands the real size of the apartment and the dimensions of each room.

The electric system of the apartment is perfectly in compliance with the Italian laws and it is certified: our Vacation Homes were and are in fact authorized by the Municipality of Rome because they respect all by-laws in terms of public health, safety and certified compliance in all internal systems.

The air conditioning is not present in the apartment and this is not reported in the AirBnb listing, as well as it shows electric fans in all rooms, as described.
The additional costs asked to the customer are concerning the final cleanings and the Municipality tax required by law by the City of Rome. In all these cases, these extra costs are detailed in the AirBnb listing (additional costs) and in the "House Rules”, translated in Italian and in English.

Furthermore, all these demonstrate that the customer didn’t read carefully our AirBnb listing.

In every case, to be precise, we sent to the customer a very detailed number of mail concerning her booking before her arrival. We didn’t receive any reply.

It seems really strange that the customer didn’t write anything about the fact that we were very helpful in what she needed during her staying. We are sorry of this.

September 2013

May 2013

December 2012

October 2012

December 2011

This host has 6 reviews for other properties.

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About the Host, Giovanni

Giovanni
Rome, Lazio, Italy
Member since August 2011
Response rate: 70% (last 10 contacts)
Response time: within a day
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