Phil And Fiona

Central, big, bright and charming

Entire home/apt
6 Guests
3 Bedrooms
4 Beds
$92
Per Night
Per Month
Subtotal Total
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About This Listing

Thanks for checking our apartment out. As Super Hosts with Airbnb we pride ourselves on offering our guest the best possible experience. So if you have any questions or if there is anything you need to know, we would be delighted to get back to you..

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Central, big, bright and charming

The Space
Property type: Apartment
Accommodates: 6
Bedrooms: 3
Bathrooms: 1
Beds: 4
Check In: 2:00 PM
Check Out: 11:00 AM

Amenities

Prices
Extra people: $29 / night after 4 guests
Cleaning Fee: $75
Security Deposit: $115
Cancellation: Strict

Description

House Rules

Availability
2 nights minimum stay
Central, big, bright and charming

29 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
January 2015
Phil And Fiona
Response from Phil And Fiona:

The worst guest experience we have ever had! Okay to start with this this guest booked an apartment which clearly states that it is aimed at the guests traveling on a budget and does not have a fully complete kitchen. Upon arrival this guest found fault with everything! I do agree that there was a problem the first night with a fuse not working correctly. We had this fixed the next day and the guest didn’t tell us that there was still a problem. They compiled a list of things they didn’t like with the apartment. Let's start with the beds.. I was questioned whether I would have such beds in my own apartment. Well yes, yes we do have the same beds in our own apartment, we actually also have the same type bed in 80% of our apartments. Regarding the size, a standard double bed is 135cm wide, this is according to my knowledge and a quick check on wikipedia. No windows in the rooms.. This is factually incorrect. One of the rooms does have a window in to the living room, which in turn has a large window opening to the street, so whilst its not the brightest of rooms, there is a window. I did a quick double check yesterday and all windows are present and correct in all rooms. The Sofas.. Whilst not the newest, the covers where washed in October and we have throws over them. The issue you seemed to have with the bathroom was an area where we had a boiler and cupboard removed and rather than re-tiled we plastered and painted the wall. The guest also re-arranged the apartment furniture, and not on a small scale either. The dinning room furniture was moved to another room, a couch was moved from one end of the apartment to another and double beds and twin beds swapped around between rooms. They did not ask if they could move all the furniture around and then we were quite shocked when they left without putting it back the way it was!

January 2015

November 2014
Phil And Fiona
Response from Phil And Fiona:

Judith we are delighted to know you had a wonderful time and that you appreciated the lovliness of this apartment. Absolute pleasure to host you and we look forward to welcoming you all back sometime:)

November 2014

October 2014
Phil And Fiona
Response from Phil And Fiona:

Thanks you Valerie, we are delighted you enjoyed your stay. Such a pleasure to host you all, cheers!

October 2014

October 2014
Phil And Fiona
Response from Phil And Fiona:

Thanks again for staying with us. Sorry the city centre was a little noisy for you. As you will see in the review below, the previous guest liked the atmosphere from the school kids at the back of this apartment.

This apartment was fumigated just last week as all of our apartments are every three months. Sadly living in a warm climate and being in the city bugs can be a problem, but we do as much as we can to combat. Aside from closing every window and door, fumigating is the best we can do.

On the bed front, it would have been great if you had of let us know you had broken one of them. We could have then got this fixed during your stay!
As you'll see in all our reviews, we work hard to make sure all out guest have a great time and we are on hand to help out and fix any problems that may arise. But you do have to contact us in order for us to help.

October 2014

October 2014

September 2014
Phil And Fiona
Response from Phil And Fiona:

Thanks so much Cecile, cheers!

September 2014

September 2014
Phil And Fiona
Response from Phil And Fiona:

Very pleased to hear you had a great time and all was good:) Thanks again Mathieu

September 2014

This host has 979 reviews for other properties.

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About the Host, Phil And Fiona

Phil And Fiona
Barcelona, Cataluña, Spain
Member since July 2011
Response rate: 100% (past 30 days)
Response time: within a few hours
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