Sorenne & Matt

Travis Heights Rockin' Getaway

Entire home/apt
3 Guests
1 Bedroom
1 Bed
$95
Per Night
Per Month
Subtotal Total
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About This Listing

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With Airbnb, you can find unique accommodations in people's homes—from houses and apartments, to tree houses and igloos. The listing details below explain what you'll find in this space. If you have any questions, you can contact the host directly.

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Fold down living room sofa with vintage Mexican blanket

Fold down living room sofa with vintage Mexican blanket

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The Space
Bed type: Real Bed
Property type: Apartment
Accommodates: 3
Bedrooms: 1
Bathrooms: 1
Beds: 1
Check In: 2:00 PM
Check Out: 12:00 PM (noon)

Amenities

Prices
Extra people: $10 / night after 2 guests
Cleaning Fee: $40
Security Deposit: $150
Monthly Price: $1450 /month
Cancellation: Moderate

Description

House Rules

Availability
2 nights minimum stay
Vintage mirror with air plants

Vintage mirror with air plants

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32 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
February 2015

October 2014

September 2014
Sorenne & Matt
Response from Sorenne & Matt:

We were disappointed to read Ryan's review and now have to write this response, but there seem to be some discrepancies and clarifications that need to be outlined. For starters, I think everyone using airbnb should view the host's profiles. Our profile photo is of our dog. It's pretty apparent that we own one. However, our dog doesn't live in the condo and hasn't been to Austin since early 2013 or late 2012. There's a small doggy door that leads to the balcony (installed by previous owners) that is inoperable. After every rental, we have a cleaning service clean the condo and don't allow dogs from renters. We do know that a lot of people experience allergies in Austin, especially in the Summer. Next comment: My husband and I have never seen a roach ever—and have never had anyone staying in our condo mention this. Ryan emailed us asking if could return and stay for an additional 3 weeks (which is surprising given his review.) Unfortunately the condo was already booked. In the same email, he casually mentioned having seen a roach in the bathroom, but didn't make a big deal about it. A week prior to check out, we wrote to see how everything was going, and he casually mentioned it again. Alarmed, we thanked him for letting us know and called someone to come out to take care of it. Again, we've never had this come up since we started renting out the condo. We offered to handle it while they were still renting, but they asked for us to wait until they were gone. Regarding the full size bed: Full size beds are 54" x 75". That is 6.25 feet in length. It is impossible for this bed to be too small for someone who is 5'9". My husband (who is 6'1") and I find the bed to be totally comfortable. Condiments: Expired condiments do happen from time to time. We appreciate being alerted, and have disposed of the one that we found. Although we like to be as hospitable as we can, airbnb hosts are not obligated to provide condiments such as ketchup to our guests. Laundry: The laundry room is a one minute walk from door to door. It uses quarters. We don't know why "the laundry room" would make one's clothes smell "funny". Maybe it's a detergent problem?

September 2014

April 2014

February 2014

May 2013

April 2013
Sorenne & Matt
Response from Sorenne & Matt:

Erika and her fiance are the only bad experience we've ever had on airbnb. They were totally immature, dishonest and didn't respect our house rules. They had a party and then a fight out in front of our condo. In short they can't be trusted. Our neighbors actually called us in Portland (and we've never received a phone call from our neighbors ever!) We allowed them to stay and finish their reservation out of good faith that nothing else would go wrong. Its a shame that they felt the need to leave a bad review when it was they themselves that were the problem. Interestingly enough, they have since deleted their own profile. I would never rent to these people again.

April 2013

This host has 7 reviews for other properties.

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About the Host, Sorenne & Matt

Sorenne & Matt
Portland, Oregon, United States
Member since December 2009
Response rate: 56% (past 30 days)
Response time: within a day
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