Sparkling clean5 recent guests have said that this home was sparkling clean.
Nestled in the pines, our small-but-mighty 1BR/1BA cottage is close to downtown Truckee, fantastic skiing, the Truckee-Tahoe Airport, and Lake Donner. Your group of up to 4 will love the Meadow Lake Park community’s private, tranquil setting!
Free parking on premises
Laptop friendly workspace
No parties or events
Check-in is anytime after 3PM
Check out by 10AM
Let me preface this review by saying that, after a significant amount of communication and effort, AirBNB made this situation right by giving me a full refund for the stay. This took a significant amount of effort on my part. This property is managed by a 3rd-party, corporate man…
Response from Bo:
Hi Joyce, Thank you for taking the time to post this review. We would like to sincerely apologize for any inconvenience you experienced and can also understand your frustration with the issues you encountered during your stay. Please know that professional pest control has since been scheduled to service the home in order to fully resolve the mouse issue. Our local Field Operations Team has also repaired the front door lock in order to prevent similar problems moving forward. Lastly, we would like to confirm that we’ve updated our pet-friendly Airbnb listings to note that an additional fee may be required should guests wish to bring an animal with them. Here at TurnKey, your feedback is highly valued, and we try our best to make things right in any way we can so that our guests know that our priority is their ultimate satisfaction. Thanks again for bringing these important issues to light, as it’s feedback like this that really makes a difference in how we move forward in offering the best service we possibly can to our guests and in keeping our properties in perfect shape. If there is anything else we can do for you, please reach out any time on our 24/7 guest hotline and let us know. -The TurnKey VR Team
The cottage was everything as described and served us well! We were able to use the full kitchen and it was helpful to have the extras we forgot available to us, such as aluminum foil or salt and pepper. The bed was comfortable and everything appeared fresh and clean. The area …
Response rate: 100%
Response time: within an hour
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