NEVER were you mislead that it was on the water....none of the pictures show you that it's overlooking water....the ad even states that you are across the street from the beach and one of the pictures shows you your front door and in the background you can see the pool - your mistake from not asking the correct questions. Never would you have found anything on the water for the price you rented this for..Check in was never an issue, unless you didn't read the instructions. You checked on on a holiday weekend and the FOB was dysfunctional, that is not our fault but an issue with the Association, which was switched as soon as the office opened. You didn't miss out on any amenities, because other people were helping you at those amenities during the Christmas holiday. Every single time you called I answered the phone immediately or returned the call immediately. You just want to complain because you were sick as you said on your first call with me and in a crabby mood. Nothing we can do about that either.