We are sorry that you were unhappy with your stay.
I was a little hesitant to accept your reservation, when you asked prior to booking if we would waive the cleaning fee, while at the same time requesting accommodation for 3 adult women.
None of the pictures in our listing suggest that the main living space has views to the outside. More expensive listings do have views but the circumstances of your booking suggest that economy was a priority for your group.
We did have a Mr. Coffee which we took out of service because they are hard to keep clean and after awhile produce bad "office" coffee. We replaced it with a coffee pot, and filter because we feel that it is a better solution. We saw this set up in another Airbnb and we liked it personally, which is why we switched over.
If you were having a problem with the air mattress, you should have let us know. We have another one.
Regarding the crickets: this is a problem that we have for about two weeks out of the year when the weather changes. For readers' information, there are usually about 3 or 4 crickets in the space max at any given time. It is not an infestation by any means. We tolerate them because we feel that people come up to the mountains for a pristine experience and would rather put up a few crickets than be exposed chemicals. I offered to spray in order to address your complaint but really didn't want to because that might have been a negative for the next guest.
This exactly what I said to you, which you considered to be defensive.
Everybody has a different set of sensitivities. Again, we a sorry that you were unhappy. We always like our guests to have a good stay.