Anthony surprised us by being one of the most entitled, unreasonable, and downright crazy guests we have ever had the misfortune to host. I expected Anthony to be a great guest, based on his previous reviews. I have learned to look more closely at whether or not a guest is "recommended" by hosts - a part of the review system which is only viewable to hosts, and not shown to guests. Anthony had several hosts who did not recommend him as a guest, and I found out why. He was a nightmare to deal with, from beginning to end. I cannot warn hosts about him enough. He contacted us the day before his reservation began - he asked to cancel it and make another reservation the following month with no extra charge. We explained to him that we use a strict cancellation policy, but if we could rebook the dates he wanted to cancel, we would refund him. We also told him that he could go ahead and book the next month's reservation at the same rate as any other guest. We even sent him a "special offer" to make it easier for him to book. He proceeded to argue and nitpick and insist on getting a discount, even arguing with us about what a "special offer" even was. We tried to explain how Airbnb works to him, but he wouldn't listen. We also clarified that since we had already sent him a passcode to the house, we would change it until he could confirm that he would arrive, since he expressed an interest in canceling (this is a standard security procedure for us). Anthony accused us of all sorts of rude things, acted belligerent and entitled, and even tried to lecture me on how to run my business. He refused to cancel his stay, so we were unable to attempt to rebook or offer him any kind of refund. Even though I asked him to only send messages that dealt with the concrete details of his current, uncanceled reservation, Anthony wouldn't stop attempting to argue and lecture. This made me really uncomfortable, so I wound up blocking him on this platform. I am deeply disappointed in this entire situation and hope that other hosts can avoid having to deal with the same thing.