The riad was featured in The Times Travel section on 23 February 2013, "The 20 best riads in Morocco" and in the August 2014 issue of the fashion and beauty magazine, "Emerald Street".
The Riad has 5 double bedrooms all ensuite and individually decorated with traditional finishes and furniture set around a tranquil plant filled courtyard garden. There is a large roof terrace with High Atlas Mt views, sunbeds and seating and a comfortable sitting room with an open olive wood fire in winter. There is also a separate cosy dining room. The riad is fully staffed with friendly and helpful staff [See Tripadvisor!] and an excellent cook - cookery sessions available on request. All bedding is smooth Egyptian cotton and towels and hairdryers are provided.
The riad is in a historic and authentic area of the medina a short walk from the souks and through them to the square of Jmna el F'n,a also near several museums and sights as well as having good access through the walls to the new town.
There is a CD player, a well stocked library and Wi Fi as well as a taxi rank and guarded parking nearby also many local shops.
Airport transfers are arranged, and the helpful house manager will give advice on all aspects of the city as well as booking excursions, official guides, spas and Hammams as well as restaurants etc.
Massages and special meals with musicians and dancers can be booked for parties and celebrations
The whole riad can be booked for families and groups or by the room.
Whole riad: Contact Alan and Kate, the owners, for rates.
Rooms: from 40 GBP per night to 50 GBP per night - breakfasts are included in these prices.
Please contact the owners for any discounts, special prices etc.
Rooms available from 12 midday but early arrivals offered breakfast!
Room checkout 11am but arrangements can be made for luggage storage.
No smoking allowed in bedrooms.
Beautiful riad with spacious rooms and nice bathrooms. Our visit was a bit chilly so each room was provided with a space heater. The staff was very friendly and accommodating -- they even offered to walk us to different sites and restaurants. At night we loved sitting in the den by the fire and playing a wide selection of games. It is a quiet and comfortable space. Would definitely recommend!
Good as allways! We had a great stay, good Food and Rachid who took care of everything... We'll come back for sure.
Lovely place with warm and wonderful staff. Rachid was extremely helpful. We really felt at home during our stay, and the Riad is beautifully decorated and truly a haven after a long day in Marrakech. The wifi didn't reach our room, which could be a concern for some, but the common areas were comfortable and inviting. Also, delicious food if you choose to have dinner there!
Our stay in Marrakech was brilliant, and the fact that Alan + Kate's Riad was our 'home away from home' absolutely made the trip! The space is absolutely magical, and the rooms are gorgeous. The staff is friendly and extremely helpful.. giving us maps and even walking us to locations that we were trying to find in the medina. We absolutely loved every moment here + have been recommending it to our friends/family already! Gorgeous rooftop views, great food, cozy rooms decorated beautifully ... can't say enough about how much we loved it!
Riad Merstane is a beautiful and typical Moroccan Riad. Rooms were clean and tidy and everything you needed was available.
The staff are amazing and I was pleasantly surprised on how helpful they were.
Try having the meal at the Riad as it was delicious.
Internet was a bit hit and miss but it didn't matter to me.
Definitely will stay there again.
If you do intend to stay here try getting the taxi they recommend as it is quite difficult to find riads located within the city walls.
We spent 6 days at the riad and really appreciated the hospitality offered by big Rachid, little Rachid, Rachida, & the waitress whose name escapes me. They all went out of their way to make our stay as enjoyable as possible, offering us delicious cups of mint tea whenever we were there during the day and evening. Overall the accommodation is charming and the bedrooms are comfortable. The breakfasts were extremely generous and of the highest quality. We had dinner twice, including New Year's Eve when we were also able to invite some friends who happened to be in Marrakech at the same time, and the food was really imaginative, authentic and plentiful (better than most restaurants that we sampled). The only slight drawback about the riad is its location: it's quite a long way from the main sights (taxis are essential) and the neighbourhood might be a rather unsettling experience for the average European tourist...
The roof terrace was a lovely place to enjoy the winter sun and views of the rooftops and Atlas mountains in the distance. The living room was cosy in the evening with a lovely open fire and provided the perfect place to play board games. We would heartily recommend it as a great place to stay if you're looking for something more authentic than the typical tourist hotel.
We had a really lovely stay at Alan & Kate's riad. The building is lovely and our room was great. We also had a small heater which was brilliant for the cold winter nights! Rachid was extremely helpful and the check in was smooth and easy, and his map was really useful. The other Rachid was also really great and made us breakfast very early 2 mornings for when we had to leave for a camel trek tour and the airport! Alan and Kate were extremely understanding when we also had to slightly adjust our dates, and everything was easy. There is a lovely salon with open fire too, which was also great for winter! The only slight question we had was about the tourist tax of 23dh each per night, which was sprung on us slightly at the end. A&K were very helpful in sorting this out, but it is worth confirming with them as to whether this has to be paid, as it just caught us off guard! Would highly recommend a stay here though!
This host has 31 reviews for other properties.View Other Reviews
Hi - we're Alan and Kate Elliott and fell in love with Marrakech 12 years ago when we bought and restored our beautiful riad. We enjoy helping other people to experience exotic Marrakech with it's hidden riads, winding lanes and warm and welcoming people and we especially love the mix of traditional and contemporary in the city.
Our staff also love to share their city with guests and nothing is too much troub le for them.
Come and experience this fascinating city and culture for yourselves