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James Bay the Heart of Victoria

Entire home/apt
2 Guests
1 Bedroom
1 Bed

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This host offers flexible cancellation: Full refund 1 day prior to arrival, except service fee.

About This Listing

Spacious charming loft with one bedroom, private en suite and sitting room facing lush gardens.

Best Location in Victoria - James Bay

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Beautiful quiet bedroom for your restful nights sleep

Beautiful quiet bedroom for your restful nights sleep

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The Space
Bed type: Real Bed
Property type: House
Accommodates: 2
Bedrooms: 1
Bathrooms: 1
Beds: 1
Check In: 3:00 PM
Check Out: 11:00 AM

Amenities

Prices
Cleaning Fee: $21
Security Deposit: $248
Weekly Price: $487 /week
Monthly Price: $1446 /month
Cancellation: Strict

Description

House Rules

Availability
2 nights minimum stay
James Bay the Heart of Victoria
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29 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
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Value
From London, Canada · May 2015

From San Francisco, CA · May 2015
Brenda
Response from Brenda:

Hi Bjorn: Thank you so much for being a great guest. I am responding to a review that I received from Donna in February/2015 and this was advised by airbnb. My cancellation policy is an airbnb policy. It allows cancellation with at least 1 week's notice. It is as advertised on my listing and allows me to plan my life around bookings with confidence. The stairs are a bit steep and I do not hide this fact in my listing. I have a secure railing and the listing is advertised as a loft. All photos are taken by airbnb. Guest though Airbnb meant breakfast included. I informed the guest this was simply the name of the company and that breakfast is not included. She was very upset and abusive to learn this. On occasion I will bake muffins or cookies and sometimes I share these with guests but it is not promised within my listing. I would have let them use the washer and dryer and instead I wanted to deliver a higher level of customer service and did their laundry for them. I love meeting new people and opening my home to those travelling to Victoria. This guest has been my first bad experience with Airbnb and had me question whether to continue to offer my home to people. I recognize this was the guest's first airbnb experience and there was high expectations the guest had that were not part of what I offer. I've chosen to trust in the airbnb community and I will not let one bad experience deter me.

May 2015

February 2015

From Chippewa Falls, WI · February 2015

December 2014

From Toronto, Canada · November 2014

From Vancouver, Canada · October 2014

This host has 14 reviews for other properties.

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About the Host, Brenda

Brenda
Victoria, Canada
Member since June 2012
Response rate: 100% (past 30 days)
Response time: within an hour

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