Entire home/apt
6 Guests
2 Bedrooms
3 Beds

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$429
Per Night
Per Month

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About this listing

Only a 5-minute ride from Manhattan, conveniently located along the Hudson River promenade with 24-hour PATH train and ferry options just down the street, you’ll find The River an ideal setting for work or play, business or pleasure.

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Floor-to-Ceiling Windows in the Living Room with Manhattan Views


The Space
Property type: Apartment
Bedrooms: 2
Bathrooms: 2
Beds: 3
Check In: 3:00 PM
Check Out: 11:00 AM

Amenities

Prices
Extra people: No Charge
Cancellation: Strict

Description

House Rules

Safety Features
None
Smoke Detector
Carbon Monoxide Detector
First Aid Kit
Safety Card
Fire Extinguisher

Availability
3 nights minimum stay

Fully-Equipped Kitchen/Living Room

7 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
August 2015
Sky City
Response from Sky City:

Hello Richard,

Thank you for your comments. I'm glad that you liked the apartment. However, we wish you would have notified us about the lagging wi-fi during your stay. We could have taken care of the problem at that time. (That being said, the problem is now fixed.)

In reference to your comments about checking in at an alternate location, the apartment that you stayed in is located in a luxury residential building. As such, the concierge of the building is there to primarily serve the full-time residents of the building, and building management does not appreciate non full-time residents loitering in the lobby.

Furthermore, we manage multiple apartments in multiple buildings in the area, and centralizing check-ins is the best solution that we have come up with to solve the above, as well as numerous other problems this can entail. Unfortunately, we do not have enough people to travel to meet everyone checking in on a particular day. This is why we ask all guests to check-in at our office. Furthermore, we do offer a free shuttle service from our office to our apartments which are all located in in the vicinity. (Yours was only 8 blocks away.)

Finally, we could not offer you the late check-out you requested as we had a back-to-back reservation for the apartment. That means that other guests were going to be checking at at 3:00 pm. This, in turn, means that we need access to the apartment from 11:00 am - 3:00 pm in order to have it thoroughly cleaned for the arriving guests. We cannot ask/force the next guests to check-in later in order to grant a late check-out. I don't see how this can really be shocking.

August 2015

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This host has 236 reviews for other properties.

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About the Host, Sky City

Sky City
Jersey City, New Jersey, United States
Member since April 2012
Response rate: 100% (past 30 days)
Response time: within a few hours

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