My listing clearly stated that there was NO access to the basement. Clearly whatever was in the basement wasn't a problem for Anna or she would have complained about it in her review. It did not effect her stay AT ALL other than giving her a reason to complain to Airbnb so she didn't have to pay the agreed upon price! (She had asked me for a reduced price before she came which I declined so certainly she never wanted to pay the asking price) As far as mismatched items - I have 25 matching dinner plates, matching glasses, and new matching towels for each room. Also, I provided plenty of paper towels, napkins, paper plates, tissues and toilet paper. The house was very clean as noted in other reviews but yes sorry I missed a few wrappers under a trundle bed that had not been pulled out. Yes, my listing clearly states there are pets/dogs on the premises and just for the record the iguana was there for one night of pet sitting in a large confined aquarium. As far as the notes they are there to help guests understand the functionality of appliances etc.