We were met at the airport by Alan, from AYS, who briefed us on access to the apartment, etc, and handed over the keys. We'd also arranged for a private return transfer to/from the airport to the accommodation with Madeira Transfers. We were 30 mins late but our meet and greet went very smoothly. Very pleasant, professional people. The apartment was in a good location, 5 mins from the shopping forum, local cafes/bars and a couple of good bakeries. It is a lovely well laid out flat, good storage for your gear. Kitchen on the small size but perfectly adequate for a holiday let and well equipped. To have a substantial movie collection available is a very nice touch for times when you just want to put your feet up and rest. Although, it's on the street side of the block there is a good view of the ocean (left) and mountain (right) without dangerously hanging over the balcony to actually see it. It is not a main road but there is some traffic noise. It took us 10-15 mins to walk down to the promenade which has great views. Be warned, however, that it is quite steep in places and that includes the prom. It's a beautiful island and well worth a visit. Would we book this apartment again? Yes, we would if paying a return visit to Madeira.