Dear Agnieszka, I thank you so much for the compliments you gave us for the check-in and especially for the perfect cleaning, it's something that we care a lot about, at the same time, I'm sorry that your stay went a little less well as much as you would have liked, despite all our efforts and our commitment to welcoming and making our guests feel at ease. Regarding the noisy street on dozens of reviews is the second case in which a guest writes that has bothered him, this is very sorry, but I think it is only due to the habits and personal ability to adapt to other habitats, ours is a tourist area so it is foreseeable that in periods of the year like the one you stayed in, in high season, the traffic of cars can be more accentuated, but until now nobody has defined it unacceptable, probably your tolerance threshold is much lower than average. Regarding the noise caused by workers, I must say that on the third floor of the building, two floors above the apartment were doing some finishing work, personally I was in agreement with the workers, among other things not with my employees that they had not started working before 8:30, if instead as you wrote you heard noises already at 7:00, because you did not tell me, for other things you had no problem doing it, as when you asked me to open a bottle of wine for example. I wonder why you did not write to me during your stay? In any case, thanks again for your evaluation, even some small criticisms like yours can help me make my guests' stay truly unique. Greetings.