Entire home/apt
3 Guests
1 Bedroom
1 Bed
$80
Per Night
Per Month
Subtotal Total
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This host offers flexible cancellation: Full refund 1 day prior to arrival, except service fee.

About This Listing

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With Airbnb, you can find unique accommodations in people's homes—from houses and apartments, to tree houses and igloos. The listing details below explain what you'll find in this space. If you have any questions, you can contact the host directly.

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VIRREY 1 BED CHIC APT (32)
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The Space
Bed type: Real Bed
Property type: Apartment
Accommodates: 3
Bedrooms: 1
Bathrooms: 1
Beds: 1
Check In: 3:00 PM
Check Out: 11:00 AM

Amenities

Prices
Extra people: No Charge
Cleaning Fee: $30
Security Deposit: $250
Weekly Price: $560 /week
Monthly Price: $1650 /month
Cancellation: Strict

Description

Availability
2 nights minimum stay
VIRREY 1 BED CHIC APT (32)
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40 Reviews

Summary
Accuracy
Communication
Cleanliness
Location
Check In
Value
March 2015
The William Group
Response from The William Group:

Hi Kerri,
All of the issues you have pointed out were immediately addressed and responded to but unfortunately you provided us an incorrect email address. We have hosted hundreds of guests at our multiple listing and have always used a multitude of communication avenues to keep in constant contact (email, whatsapp, airbnb). If you saw that the issues you were having were not being resolved by us, the host, then any other form of communication would have worked just fine.

You stated there were issues with the plumbing. This is strange because I had guests check out the day before your arrival and guests check in the same day after your departure and neither of those guest had any plumbing issues.

You claim we did not answer an email regarding your request for late check out. We did respond to your request, as we always do with all of our guests, but your incorrect email address proved to be the root of miscommunication here.

We spoke on the phone upon your arrival to the apartment and you confirmed with me that you did receive the welcome data. Also, Airbnb sends every guest a map with an address a few days before arrival along with other important information such as rules and regulations and a clear check in and check out time.
Thanks for booking with us !!

March 2015

March 2015

March 2015
The William Group
Response from The William Group:

Hola Santiago, gracias por tu comentario. Esperamos tenerte de vuelta muy pronto. Salud !!

March 2015

February 2015
The William Group
Response from The William Group:

Hi Ashley, thanks for your review ! Hope to host you again. Cheers !!

February 2015

February 2015
The William Group
Response from The William Group:

Thanks for your review. Cheers !!

February 2015

February 2015
The William Group
Response from The William Group:

Muchas gracias por sus comentario. Cada detalle o recomendacion nos hace ser mejores cada dia para atender mejor nuestros clientes.

February 2015

February 2015

This host has 199 reviews for other properties.

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About the Host, The William Group

The William Group
Miami, Florida, United States
Member since October 2011
Response rate: 96% (past 30 days)
Response time: within an hour

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