It's good to hear you enjoyed the amenities in the home! We strive to be as accommodating as possible when an issue arises and we rely on our guests to let us know if anything is not in working order. We had our general contractor out within about 20 minutes of your message, to fix the door as a speedy reply is one of our main goals in fixing any issue. If we had been made aware of the microwave, we could have taken care of that for you too! In regards to the homeowner, he does live on the other side of the home and left a note for you, as he did not want anymore illegal torrents downloaded in the time you and your friend were not occupying the home. He received a notice when you were staying that the internet would be cut off, if more illegal downloads were obtained through his internet service. It was all in the spirit of making sure the wifi stayed on for your visit.
Palmetto bugs, are the bugs you are referring to and rarely, if ever bite humans, as they are naturally vegetarians or fans of trash and items they don't have to work too hard for. These bugs come from the outside and are native to here. We technically live in their world and occasionally they make it inside. The bites you experienced were more than likely mosquito bites, which tend to be larger than your usual bug bite down here as, as we are living below sea level. Safe travels!